Data Center Facility Manager

About the role

We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader in data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The role acts as front line for hands‑on electrical and mechanical equipment troubleshooting and will maintain, operate, and troubleshoot mission‑critical facility equipment, including standby diesel generators, fuel systems, 3‑phase electrical systems (switchgear, UPS units, PDUs, wet‑cell batteries), CRAC units, centrifugal chillers, cooling towers, water‑chemical systems, air handlers, pumps, motors, fire suppression systems, building automation systems, and general facilities equipment.

Responsibilities

• Oversee all aspects of the data center's critical physical infrastructure.
• Ensure work performed within the space meets high quality standards and does not impact internal or external customers.
• Manage teams of 24x7 engineering technicians, supporting their career development.
• Engage in improvement projects, coordinating with various support teams from conception to completion.
• Coordinate daily with multiple third‑party vendors to ensure adherence to contracted SLAs.
• Effectively manage the operations budget and expenditures.
• Serve as the after‑hours on‑call Data Center Facility Manager for the region, responding to issues and managing investigation, mitigation, and recovery.

Basic Qualifications

• 2+ years of leading teams of individuals across multiple locations in 24x7 operations.
• Bachelor's degree in an engineering, electrical, or mechanical discipline or equivalent work experience.

Preferred Qualifications

• Data center experience.
• 2+ years of managing a team of technical professionals.
• 2+ years of experience working in data centers with an emphasis on building and equipment operation.
• Understanding of electrical and mechanical systems involved in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units.
• Fluency in English and Chinese Mandarin.