Jobs · Consulting · Arizona

Data Center Facility Manager

Amazon Web Services (AWS) · Mesa, AZ · 4 wk ago
ConsultingFull-time
We need to output HTML fragment with sections: About the role (maybe description), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID. Must preserve all substantive info, not invent or summarize away detail. Must remove boilerplate like EEO, scam warning, application instructions, cookie/navigation/legal, duplicated lines. Must not include sections with filler like "commensurate with experience". Must include Pay if posting states it: Yes, base salary range listed: USA, AZ, MESA - 129,200.00 - 193,000.00 USD annually. Also mention sign-on payments and RSUs, but that's part of compensation. Benefits: mention comprehensive benefits list. Schedule: Not explicitly stated; maybe shift work 24x7? The posting mentions "Manage on-site teams of 24x7 shift technicians" and "Respond to out-of-hours emergency calls." Could infer schedule but not explicitly given. Should we include Schedule? The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. Schedule not explicitly stated as a benefit or schedule; we have mention of 24x7 shift but not a defined schedule for the role. Safer to omit Schedule section. We need sections: About the role (maybe from description), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. We must use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must preserve all substantive information; do not invent or summarize away detail. So we need to include details from description. Let's extract content. Description paragraph: "Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data Center Facility Manager role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion." That's the overview. Then "Key job responsibilities" list bullet points. Let's extract responsibilities: - Oversee all aspects of the data center’s critical physical infrastructure. - Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements. - Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols. - Drive safety and security culture and compliance within the team - Hire, coach, and promote team members. Responsible for team's career development and performance management - Promotes healthy team culture and peak morale - Effectively and efficiently manage the operations budget and expenditures. - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion. - Act as an escalation point for all facilities-related issues. - Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Utilize root cause analysis and troubleshooting/problem solving skills - Respond to out-of-hours emergency calls. - Role may support more than one location/site. - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Then "A day in the life" repeats some but we can incorporate. Then "About The Team" includes subsections: Why AWS, Diverse Experiences, Work/Life Balance, Inclusive Team Culture, Mentorship and Career Growth. These are more about culture; could be part of About the role or separate? The instruction: use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly. We have "Basic Qualifications" and "Preferred Qualifications". Those map to Requirements and Qualifications? Usually Requirements = Basic Qualifications, Qualifications = Preferred Qualifications. Skills maybe from preferred qualifications like knowledge, communication, etc. We need to decide sections: - About the role: could be the initial description paragraph plus maybe "A day in the life" and "About The Team" subsections? But we should not duplicate. We'll put a concise prose summarizing role. - Responsibilities: list from Key job responsibilities plus maybe A day in the life items. - Requirements: Basic Qualifications bullet points. - Qualifications: Preferred Qualifications bullet points. - Skills: maybe extract from Preferred Qualifications: Knowledge of electrical and mechanical systems, Bachelor's degree, Experience communicating technical details verbally and in writing, Experience conducting interviews and making effective hiring decisions, Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines. Also from responsibilities: Utilize root cause analysis, troubleshooting, Microsoft Office tools. - Benefits: list from benefits paragraph: health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, parental leave. Also mention link to learn more. - Pay: base salary range: USA, AZ, MESA - 129,200.00 - 193,000.00 USD annually. Also mention sign-on payments and RSUs. We must not include boilerplate like EEO, accommodation link, etc. We must not repeat job title as heading. We must not include Job ID. We must not include navigation etc. We must output only HTML fragment. Let's craft. Structure:

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Requirements

    • ...
    • ...

    Qualifications

    • ...
    • ...

    Skills

    • ...
    • ...

    Benefits

    • ...
    • ...

    Pay

    ...

    Make sure not to include empty sections. Now extract precise text. About the role: combine description paragraph and maybe "A day in the life" summary. Description paragraph: "Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data Center Facility Manager role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion." That's quite long but we can keep as prose. We could also add "A day in the life" but it's repetitive; maybe we can omit to avoid duplication. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. If we omit the "A day in the life" paragraph, we are losing some detail (though it's similar). But it's mostly duplicate of responsibilities. Might be okay to keep responsibilities section covering that. The "A day in the life" includes: "We are seeking a Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime." That adds some detail: ensure overall availability and reliability to meet/exceed defined service levels; oversee operations and management of technicians; assist in maintaining high reliability and performance while keeping operating costs low; equipment must maintain better than 99.999% uptime. Those are not in responsibilities list exactly (though similar). We should incorporate them into responsibilities or About the role. We'll add to responsibilities bullet points: "Ensure overall availability and reliability to meet or exceed defined service levels of data center operations." "Oversee operations and management of technicians responsible for routine and emergency services on critical systems." "Assist in maintaining high reliability and performance while keeping operating costs at a minimum." "Ensure mission-critical equipment maintains better than 99.999% uptime." Now responsibilities list will be comprehensive. Now Requirements (Basic Qualifications): - 5+ years of work in a management position with 5 or more direct reports experience - 3+ years of electrical or mechanical experience - 3+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems experience

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