Data Center Engineer (in Santa Clara, CA)
Five9 · San Ramon, CA · 1 mo ago
Information Technology$55k–$115k/yrFull-time
Key Responsibilities
- Designing and implementing new data center infrastructure, optimizing for performance and scalability, ensuring security, and planning for future growth
- Build, manage and maintain company’s infrastructure in global data centers
- Perform equipment installs – compute, network, storage, racks, PDUs, cabling, etc
- Closely monitor infrastructure to prevent failures and service degradation
- Maintain asset inventory in DCIM – for both production and lab environments
- Perform all shipping and receiving duties including RMA activities
- Maintain impeccable documentation around our datacenter configuration
- Set standards of excellence for all datacenter operations
- Performing regular maintenance tasks, such as cleaning, inspecting, and replacing components, to prevent problems and ensure the longevity of the equipment
- Update and work on tickets and tasks assigned in a timely manner
- Follow change management process and participate in off hours change windows
- Provide 24x7 support as needed
- Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues
- Comfortable using command line interfaces
- Familiarity with Linux and other cli operating systems
- Familiar with server, storage, internet technologies
Requirements
- Strong technical knowledge of networking, servers, storage, and virtualization, experience with data center design and implementation, ability to analyze and optimize performance, and project management skills
- Minimum of 4 years hands on experience with Data Centre technologies – compute, network, storage, cabling, racks, PDUs, etc
- Great knowledge and experience with planning cooling, power and space resources
- Linux/Unix system administration, networking and SAN connectivity skills strongly desired
- Experience working with vendors (quote-purchase process, RMA processes, support interactions)
- Coding skills to automate repetitive tasks and gather reporting information
- Experience supporting 24x7 customer facing production environment
- Ability to troubleshoot and solve hardware problems independently
- Bachelor of Science degree in Computer Science or equivalent experience