Data Center Operations Systems Engineer (San Jose)

About the role

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us.

Responsibilities

• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
• Troubleshoot hardware and software issues in some of the world’s most advanced systems
• Document data center layout and network topology in DCIM software
• Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments
• Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each of our data centers
• Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved
• Work with RMA team to ensure faulty parts are returned and replacements are ordered
• Follow installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers

Requirements

• Familiar with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
• Fluent in English and Spanish
• Someone who pays attention to detail and has the ability to follow instructions
• Action-oriented and have a strong willingness to learn
• Willing to travel for bring up of new data center locations

Qualifications

• Experience with troubleshooting server hardware
• Experience with or knowledge of network topology
• Familiarity with ticketing systems like JIRA and Zendesk
• Experience with Linux administration
• Experience with working in large-scale distributed data center environments
• Experience with Supermicro & Nvidia hardware

Benefits

• Generous cash & equity compensation
• Health, dental, and vision coverage for you and your dependents
• Wellness and commuter stipends for select roles
• 401k Plan with 2% company match (USA employees)
• Flexible paid time off plan

Pay

This is a salaried non-exempt role, eligible for overtime. The annual salary range for this position is $105K – $140K (based on market data; higher or lower may be appropriate depending on qualifications).

Schedule

This position requires presence in our San Jose Data Centers 5 days per week; shift work.