System Engineer

About the Role

Synensys is seeking a highly motivated Systems Engineer with Human Factors Specialization to lead and support system safety, quality improvement, and operational efficiency initiatives across high-risk organizations. The ideal candidate will have a strong background in systems engineering, human factors, and process improvement, with experience in healthcare and other high-risk environments.

Responsibilities

• Lead human factors and systems engineering projects to improve safety-critical workflows and environments.
• Conduct contextual inquiries, interviews, and onsite observations with frontline staff to identify workflow risks and user pain points.
• Perform data-driven analyses (qualitative and quantitative) to identify and implement systematic solutions focused on safety, quality, and loss prevention.
• Translate findings into actionable (re)design recommendations, safety constraints, and controls, collaborating with multidisciplinary teams for implementation.
• Mentor and train staff in Human Factors & Ergonomics (HFE) principles, including developing templates and facilitating knowledge-sharing sessions.
• Support and advance the integration of Systems Engineering, Human Factors, and Systems Thinking methodologies across the organization.
• Lead or participate in Root Cause Analyses (RCAs), apply systems safety and human factors approaches to identify causal factors and recommend improvements.
• Collaborate with operational and administrative teams to design and implement safety initiatives.
• Develop and maintain Communities of Practice (CoP) focused on safety and effectiveness.
• Present findings and recommendations to executive leadership, project sponsors, and other stakeholders.

Requirements

• Master’s degree in Industrial and Systems Engineering, Human Factors, or a related field (Healthcare emphasis preferred).
• Bachelor’s degree in Biological Sciences or related discipline.
• Certification in Lean Six Sigma (Green Belt or higher) and/or Quality Management Fundamentals.
• Experience with systems safety analysis methods (STAMP, STPA, CAST, SEIPS, HFACS) and process improvement tools (FMEA, Journey Mapping, Service Blueprints).
• Proficiency with Epic EHR, Visio, Miro, Lucid, Python, SPSS, and Github.
• Strong skills in change management, risk management, and cross-functional leadership.
• Excellent communication and presentation skills; ability to engage with staff at all levels.
• Experience onboarding, managing, or mentoring interns or junior staff is a plus.
• U.S. Citizenship is required due to the ability to obtain and maintain a U.S. government security clearance.

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance.
• Company-paid life insurance.
• Short- and long-term disability coverage.
• Paid time off.
• 10 paid company holidays.
• 401(k) plan with company matching contributions.

Synensys is a veteran-owned small business providing consulting, learning, and analytical services to healthcare organizations to improve patient safety, team performance, and other key organizational performance outcomes.