Data Center Engineer - Santa Clara, CA
We are hiring in Santa Clara, CA to support a large-scale hyperscale data center environment. The company is a leading provider of enterprise and cloud infrastructure, operating mission-critical facilities that support high-speed optical, IP transport, and data center networking technologies.
About the role
This role offers a chance to work directly with cutting-edge optical transport technology at the heart of a hyperscale data center. If you thrive in hands-on environments, enjoy solving complex physical and network-layer problems, and want exposure to 100G optical circuits, advanced testing tools, and enterprise-scale infrastructure, this is a great fit. The team is looking for self-starters who take ownership, enjoy collaborating with customers and engineers, and want to grow their technical depth in a highly structured, high-availability environment. You’ll gain real-world experience that translates across the data center, telecom, and cloud infrastructure space while working alongside experienced engineers who value teamwork and operational excellence.
Responsibilities
- Performing break-fix and troubleshooting for optical and transport equipment
- Providing remote hands support based on MOPs and engineering documentation
- Installing, routing, labeling, terminating, and testing fiber and Ethernet cabling
- Conducting optical circuit turn-ups and testing
- Racking, stacking, and organizing data center hardware
- Supporting decommissioning and secure hardware removal
- Replacing faulty network and IT equipment
- Supporting power management including redundant feeds and ATS
- Conducting site audits and documenting findings
- Overseeing third-party vendor activities on-site
Tech Breakdown: 40% Optical Transport & Testing, 25% Fiber & Ethernet Cabling, 20% Racking, Stacking & Hardware Installation, 10% Break-Fix / Remote Hands, 5% Documentation & Audits
Daily Responsibilities: 75% Hands-On Technical Work, 10% Management / Vendor Oversight, 15% Team Collaboration & Customer Interaction
Requirements
- 3–5 years of experience in data center operations or similar technical environments
- Hands-on experience with break-fix, remote hands, and hardware replacement
- Strong knowledge of optical and IP transport networks
- Experience with fiber and Ethernet cabling (CAT5/6, single-mode, multi-mode)
- Experience interpreting and executing Methods of Procedure (MOPs) and engineering documentation
- Experience with optical testing tools (OTDR, power meter, light source, VFL)
- Knowledge of AC and DC power systems
Qualifications
- Team lead or senior technician experience
- Experience working in hyperscale or large enterprise data centers
- Hands-on experience with transport routers, switches, and servers
- Experience with 100G circuit testing using BERT, RFC2544, Y.1564, iPerf
- Experience overseeing third-party vendors on-site
- Strong customer-facing and communication skills
- Familiarity with proprietary data center or hyperscale ticketing systems
Benefits
- Medical, Dental, and Vision Insurance
- Vacation Time
- Stock Options
- Bonus eligible