Data Center Administrator 2

We are seeking a full-time Data Center Administrator 2 at Garmin's U.S. headquarters in the Greater Kansas City area.

About the role

In this role, you will support and maintain Garmin's data center infrastructure and operational systems. This position performs intermediate-level operational and infrastructure tasks, including troubleshooting, hardware deployments, system maintenance, and operational improvements. You will work with a moderate level of independence to ensure the reliability, performance, and security of data center systems while assisting with infrastructure projects, operational improvements, and mentoring junior team members.

Responsibilities

• Monitor and maintain data center infrastructure and systems to ensure reliability and availability.
• Respond to system alerts and incidents, troubleshoot root causes, and implement corrective actions.
• Participate in the on-call rotation and provide support for critical infrastructure incidents.
• Perform system maintenance activities including patching, firmware updates, and infrastructure health checks.
• Coordinate and execute server installations, rack deployments, cabling, and hardware lifecycle activities.
• Support physical infrastructure including servers, storage systems, networking equipment, power systems, and environmental monitoring.
• Assist in managing capacity planning related to power, cooling, rack space, and equipment density.
• Implement infrastructure upgrades and assist with larger system deployments.
• Execute infrastructure changes through established change management processes.
• Maintain and improve documentation related to infrastructure architecture, operational procedures, and troubleshooting.
• Develop and maintain work instructions and knowledge base documentation.
• Ensure infrastructure systems adhere to established security standards and operational controls.
• Identify opportunities to improve operational efficiency, performance, and reliability.
• Participate in evaluating technologies, tools, and vendors to support infrastructure improvements.
• Provide guidance and support to Data Center Administrator 1 team members.
• Collaborate with infrastructure, networking, facilities, and application teams to support operational needs.
• Communicate operational changes, incidents, and infrastructure updates to relevant stakeholders.

Requirements

• Bachelor's Degree in computer science, Information Technology, Management Information Systems, Business, or another technology-related field AND a minimum of 2 years of IT infrastructure, systems administration, or data center operations or other relevant experience OR an equivalent combination of education and relevant experience.
• Demonstrated troubleshooting ability across hardware, infrastructure, and system-level issues.
• Demonstrated experience in successful implementation of technology solutions.
• Ability to work independently and manage multiple operational priorities.
• Strong and effective verbal, written, and interpersonal communication skills in a small team setting.
• Consistently demonstrates quality and effectiveness in work documentation and organization.
• Ability to lift and move equipment up to 50 lbs.
• Ability to work within data center environments including standing, climbing ladders, and working around rack-mounted equipment.

Qualifications

• Outstanding academics.
• Previous experience working in a team environment.
• Experience with enterprise server hardware and data center infrastructure.
• Familiarity with monitoring systems, asset management tools, and infrastructure management platforms.
• Experience supporting compliance frameworks such as SOX or PCI.

Benefits

This position is eligible for Garmin's benefit program. Details can be found here.