Data Applications Analyst

Responsibilities

• Manage and review telephony data from IVR/VoIP systems to assess patient-access and call-center activity.
• Extract and interpret EHR metrics to assist with quality-related and compliance-related initiatives.
• Support deployment of documentation tools and ensure alignment with established clinical workflows.
• Review financial operations data related to billing, reimbursement, and budgeting in coordination with finance and revenue-cycle teams.
• Develop and maintain dashboards and reports using BI platforms such as Power BI or Tableau.
• Conduct data validation and trend reviews across departments.
• Summarize complex datasets into clear information for leadership and operational teams.
• Maintain data integrity and regulatory alignment including HIPAA and related standards.
• Work with internal teams across clinical, operational, IT, and finance areas to understand data needs and deliver appropriate solutions.
• Participate in system-related initiatives involving upgrades, workflow adjustments, or technology adoption.
• Provide instruction to end users on data tools and reporting platforms.

Qualifications

• Bachelor’s degree in a related field such as Health Informatics, Data Science, Information Systems, or a similar discipline; a master’s degree is preferred
• At least three years of experience in healthcare data or applications analysis, including work in settings such as FQHCs or other healthcare environments
• Proficiency with SQL, Excel, and data-visualization tools such as Power BI or Tableau
• Experience with EHR platforms including systems such as athenaOne, NextGen, eClinicalWorks, or Epic, as well as telephony systems and documentation-related technologies
• Understanding of healthcare operations and workflows including clinical processes and financial reporting
• Strong communication and analytical abilities