Data and Research Analyst

About the role

The Community Affairs Department manages a portfolio of programs aimed at building financially stable households and communities. The team collaborates with external partners such as local governments, housing counseling agencies, land banks, community action agencies, and regional planning commissions. They also work across IHDA to develop new program initiatives.

Responsibilities

• Provide support and expertise for both current and future Community Affairs Department programs.
• Collect, analyze, and manage program data over time, and design databases.
• Prepare program reports, collaborate on department projects, research best practices, and plan for future needs.
• Offer constructive feedback on procedural improvements to enhance department and program operations.
• Ensure all recommendations comply with established program policies and procedures.
• Establish clear ways to measure program performance and their impact.
• Create plans and processes to identify areas for improvement, including making dashboards, infographics, reports, and newsletter content.
• Design programs to ensure all necessary data is collected in the correct format for reports.
• Analyze programmatic data and records to generate charts, tables, graphs, maps, presentations, and other visualizations or analyses required by the department.
• Utilize programs within various Authority databases, including Power BI and Monday.com, to produce statistical reports and data analyses.
• Serve as a liaison between Community Affairs and Information Technology (IT) for the department’s grant management system and other databases.
• Assist with research and provide recommendations regarding future software applications as needed.
• Provide ongoing technical assistance to the department for Monday.com and other Authority’s systems.
• Develop and revise procedures and processes in collaboration with staff as needed.

Qualifications

• Bachelor’s degree required; Master’s degree preferred, with a relevant major or at least four years of equivalent experience in urban planning, data analysis, public policy, or comparable training, education, and experience.
• Demonstrated exceptional research, analytical, written, and verbal communication skills.
• Advanced presentation capabilities are essential.
• Strong organizational skills, efficiency, self-motivation, attention to detail, and a proactive attitude toward learning expected.
• Proficiency in Microsoft Office Suite and Adobe Acrobat Pro required.
• Ability to work independently and meet time-sensitive project deadlines.

Skills

• Microsoft Office Suite
• Adobe Acrobat Pro
• Data analysis
• Research
• Writing
• Communication
• Project management
• Technical assistance

Benefits

• Paid time off, plus paid holidays
• Medical/dental/vision/life insurance plans
• Short/long term disability
• Tuition reimbursement
• Flex spending
• 401K plan – immediate vesting

Pay

$60,088.93 - $75,111.16

Schedule

Flexible scheduling is available, upon completion of a six-month probationary period.