Data Analyst

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services, and training through a unique digital experience. Team members are deeply committed to the mission of Ensuring Healthcare is Always On®, which is foundational to success and growth. The culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

About the Role

The Data Analyst supports PartsSource's growth and operational excellence by transforming raw data into actionable insights. Working with business stakeholders across sales, operations, product, and finance, you will conduct detailed analyses on customer behavior, operational metrics, and business opportunities—identifying patterns, trends, and optimization opportunities. This role combines technical data skills with business acumen to answer complex questions, support strategic decisions, and uncover new value creation opportunities. You'll develop repeatable analytical processes, document findings clearly for diverse audiences, and stay curious about how emerging tools—including AI—can enhance analytical quality and efficiency.

Responsibilities

• Data Preparation & Analysis
  • Extract, clean, and organize data from multiple sources to prepare datasets for analysis.
  • Conduct detailed quantitative analyses to identify patterns, trends, and insights that address specific business questions.
  • Use SQL to query databases and retrieve data; apply Excel and visualization tools to explore and communicate findings.
  • Validate analytical work for accuracy and completeness; document methodologies and assumptions clearly.
• Reporting & Communication
  • Develop clear, compelling reports and dashboards that translate complex findings into actionable recommendations for business stakeholders.
  • Prepare written summaries of analytical findings with clear explanations of methodology, assumptions, and business implications.
  • Present analyses and recommendations to cross-functional teams and leadership, tailoring communication to audience and context.
  • Collaborate with stakeholders to understand analytical needs and define scope for data projects.
• Process Improvement & Tool Development
  • Identify opportunities to streamline analytical workflows and reduce manual work through better processes or automation.
  • Create and document repeatable analysis templates, queries, and workflows that enable consistent output and knowledge sharing across the team.
  • Stay current with emerging analytical tools and methodologies, including practical applications of AI; experiment with new approaches to enhance efficiency and insight quality.
  • Support team members in understanding analytical methodologies and best practices.
• Cross-Functional Partnership
  • Work with sales, operations, product, and finance teams to understand their analytical needs and deliver insights that support business decisions.
  • Translate between technical analytical concepts and business language to ensure clarity and alignment.
  • Contribute ideas for how data and analytics can create competitive advantage across PartsSource's business.

Requirements

• Bachelor's degree in data science, mathematics, economics, business, engineering, or a related quantitative field.
• 2–4 years of experience in data analysis, business analysis, financial analysis, or similar analytical roles.
• Proficiency with SQL for data extraction and query writing; demonstrated ability to work with relational databases.
• Strong Excel skills including pivot tables, VLOOKUP/INDEX-MATCH, data visualization, and analysis.
• Ability to translate business questions into analytical approaches; comfort working with ambiguity and defining scope.
• Strong attention to detail, organizational skills, and ability to manage multiple analytical projects with competing priorities.
• Excellent written and verbal communication skills; ability to explain analytical findings clearly to non-technical audiences.
• Intellectual curiosity about data, analytics, and emerging tools; self-starter who learns new methodologies independently.

Preferred Qualifications

• Experience with Python or R for data manipulation and statistical analysis.
• Familiarity with data visualization tools (Tableau, Power BI) or BI platforms.
• Experience in SaaS, healthcare, or subscription/managed service business models.
• Hands-on experience with AI tools (Claude, ChatGPT, etc.) and understanding of how they can enhance analytical work.
• Experience developing dashboards or creating repeatable analytical processes.

Skills & Values

• Act Like an Owner: Take responsibility for the accuracy and quality of analyses. Validate work, document methodologies clearly, and follow through on analytical commitments.
• Accountability & Execution, Results Driven: When data doesn’t tell a clear story or an unexpected pattern emerges, dig deeper rather than accepting surface-level interpretations.
• Serve with Purpose: Understand that analysis supports business decisions impacting PartsSource’s customers and strategy. Bring analytical rigor and integrity to every project.
• Clear & Critical Thinking, Active Listening: Communicate analytical findings clearly to non-technical audiences, translating complexity into actionable insights.
• Adapt to Thrive: Learn new tools, methodologies, and analytical approaches independently and apply feedback constructively to improve work. Stay curious about how emerging tools like AI can enhance analytical processes.
• Collaborate to Win: Work effectively with cross-functional teams, ask clarifying questions to understand business needs, and tailor analysis and communication to different audiences. Document work and share knowledge with teammates.
• Challenge the Status Quo: Notice when analytical processes are inefficient and bring ideas for streamlining workflows, reducing manual work, or improving consistency. Propose new analytical approaches that create value.

Benefits

• Competitive compensation package with salary, incentives, and company ownership/equity.
• Comprehensive benefits including 401k match, health coverage, and college debt reduction.
• Career and professional development through training, coaching, and new experiences.
• Hybrid culture with modern workspaces balancing flexibility, collaboration, and productivity.
• Inclusive and diverse community of passionate professionals learning and growing together.

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. The platform modernizes and automates the procurement of parts, services, technical support, and training for HTM professionals. PartsSource employs over 700 employees nationwide committed to supporting healthcare providers and ensuring healthcare is always on. In 2021, Bain Capital invested in the business, further accelerating growth and positive impact within the healthcare industry.