Data Analyst

About the role

Lutheran Social Services of Central Ohio is currently seeking a Data Analyst. The ideal candidate will share Our Mission: Creating a better world by serving people in need.

Responsibilities

• Implement analytical tools that systematically track program service benchmarks and quality assurance performance, analyzing program data, creating regular (daily, weekly, monthly, quarterly, and annual) program metrics and quality assurance reports, determining root cause(s) of process problems and developing recommended solutions
• Complete monthly QI and KPI reports
• Maintain and update BI Dashboards
• Aid with data needs for grant applications and outcome reporting for grants received
• Reviews and implements standards and regulations for applicable grantees and organizations. Assists Faith Mission in compliance requirements with funding partners and eases the data input and analysis burden for staff
• Aids in the creation of Logic Models and change management in relation to grant program compliance
• Works with QA Manager as necessary to identify, collect, manage, and report data and outcomes related to Faith Mission to ensure compliance with all federal funding
• Aids in the creation of data collection strategies and new software implementation
• Collects and analyzes data and outcomes for quality improvement activities and key performance measures
• Aids in Needs Assessments and heat maps
• Creates quality improvement reports and shares results with staff members, patients, and stakeholders
• Participates in Quality team meetings monthly
• Aids staff members to use data tracking systems and optimize efficiency
• Represents Faith Mission at external agency meetings and events as needed
• Conducts file reviews/audits as directed

Requirements

• Associate's degree in business, public health, social service administration or related field required with Bachelor's degree preferred
• Two to five years of experience with data collection and collation, data analysis, and data reporting required
• Ability to create, recommend, implement, and evaluate systems and processes to achieve operational quality assurance and improvement
• Knowledge of grant reporting and outcomes
• Effective interpersonal and written and verbal communications skills
• Effective analytical skills with strong attention to detail and accuracy
• Effective decision making and problem-solving skills
• Ability to function independently and possess flexibility and integrity when working with employees and clients
• Ability to effectively assess and prioritize multiple tasks with a focus on client/resident service outcomes and internal and external customer service
• Strong computer skills including proficiency in Microsoft Word, Excel
• Ability to handle confidential material in a prudent manner

Qualifications

• None specified

Skills

• Data collection and collation
• Data analysis
• Data reporting
• Grant reporting and outcomes
• Interpersonal and written and verbal communications
• Analytical skills
• Decision making and problem-solving
• Independent work ability
• Attention to detail and accuracy
• Computer skills (Microsoft Word, Excel)
• Confidentiality handling

Benefits

• Health insurance
• Tuition Reimbursement Program
• 403(b) retirement plan with employer matched savings
• Dental and Vision insurance
• Medical and Childcare Flexible Spending (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Discount Marketplace
• Opportunity to make a positive impact on individuals & the community

Pay

$22-$27 per hour

Schedule

Hybrid Schedule Available