Damage Prevention Technician II - San Francisco Bay, CA

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

About the role

Zayo’s Damage Prevention Team is responsible for protecting Zayo’s infrastructure by accurately locating and marking Zayo utilities, acting as the first line of defense in preventing damages and ensuring safety from utility strikes during excavation and construction activities. We are seeking a Damage Prevention Technician II to be responsible for accurately locating and marking Zayo’s underground utilities and documenting work through photos and within our digital platform. This position requires previous experience locating underground utilities and the ability to operate with a moderate degree of independence. The role is based in San Mateo/Mountain View, CA and works primarily in the field. Our ideal candidate will reside within 30 minutes of the San Mateo/Mountain View area.

Responsibilities

• Analyzing blueprints to determine where construction projects will take place.
• Identifying and mapping location and depth of utilities for fiber optic cable and underground utilities.
• Documenting interactions, site information, and utilities in organizational software.
• Communicating with clients, engineers, and management.
• Using various techniques (electrical, magnetic, GPS, blueprint analysis, and/or radar) to measure utilities.
• Proactively identifying and solving potential problem areas to ensure the integrity of the network within established operating procedures.
• Pinpointing the coordinates of lines using GPS or surveying equipment.
• Responsible for the asset management processes and replenishment of on-site/truck materials.
• Coordinating shipping and receiving of company and customer materials.
• Maintaining tools, test sets, and all network equipment.
• Maintaining network/site security, cleanliness, and following all policies related to company property.
• Inspecting cabinets, buried cables, construction sites, and other outdoor facilities in various environments, weather conditions, temperatures, exposed to local flora and fauna.
• Engaging, monitoring, and evaluating the performance of vendor/contractors completing work on behalf of the company.
• Operating in both individual and team environments, both within this team and interacting with other teams, working together to achieve common goals.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of previous experience with utility locating and fiber optic cable builds required.
• Telecom specific training preferred.
• Minimum of two (2) years of relevant experience in field construction tasks.
• Basic understanding of underground installation practices.
• Proficiency in using computers, cell phones, test equipment, Microsoft Windows operating systems, and Office applications.
• Excellent verbal and written communication skills.
• Operate on-call 24/7/365 on a rotating schedule, including standby, call out, dispatch, and overtime, as required by the business, including some travel, as needed.
• Maintain eligibility to operate a company issued vehicle per Zayo policy (no more than 2 moving violations within the past 3 years); including possession of a state-issued driver license for the state in which you live.
• Follow all personal safety policies and procedures.
• Regularly lift objects weighing up to 100 pounds and move them clear of the job site.

Pay

Estimated base pay range for this role is $21.49 - $32.98 USD / hour. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.

Benefits

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Non-sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.