Dairy ProX Technical Project Manager

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader.

Benefits

• Medical, dental, and vision coverage begins on your first day
• 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO
• 7% 401(k) employer match
• Tuition reimbursement
• Wellness incentive program
• Confidential Employee Assistance Program
• Flexible Health Savings and Spending Accounts

Responsibilities

• Work with engineering and product management on new product roll out
• Become the technical expert on DairyProX semi-automated milking system
• Work with technical documentation department to update manuals when needed
• Create quick guides for DairyProX
• Support both technical and sales training for DairyProX
• Support project execution for installations
• Technical field expert for DairyProX NAM
• Support in field installations and optimization of DairyProX
• Support creation of online training courses and face-to-face classes
• Project management support of installations
• Support direct sales
• Gain and maintain basic knowledge on system cleaning and “Good Cow Milking”
• Gain and maintain expert knowledge of features and benefits of DairyProX
• Analyze and review pre-start-up product requirements to ensure system stability and reliability
• Consult and support customers with troubleshooting equipment and software related issues, with ultimate solutions
• Reporting, evaluating, and follow-up on farm visits/start-ups for DairyProX
• Communicate with management by means of call reports, progress reports, and dealer evaluations
• Assist in development of training
• Lead relevant trainings to internal GEA teams and external customers
• Travel up to 80%

Lead Responsibilities

• Assessment and project management of DairyProX semi-automated farms/dealerships
• Installation, commissioning, and startup of DairyProX semi-automated farms
• Ensure DairyProX requirements are completed on farm before installation
• Training on DairyProX operation on farm
• Support DairyProX hardware and software to ensure success in the market
• Assess whole farm system to determine how to best optimize the hardware, software, maintenance, and routines to support dealers and customers
• Support regional team as an expert on the above topics
• Manage the process for on-farm work to ensure proper installation, commissioning, and startup of systems

Requirements

• Troubleshooting competency, including but not limited to:
  • Multimeter testing of electrical circuits
  • CAN_BUS, RS-485, and ethernet
  • Pneumatic circuits
  • Electronic logic both PCB and PLC
• Proficient with all diagnostic tools and applications related to GEA
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office Suite or related software
• Other duties as assigned

Pay

The typical base pay range for this position at the start of employment is expected to be between $38 - $45 per hour. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus and/or equity awards.

Schedule

This is a field-based role requiring up to 80% travel.