Dairy Manager Cosentino's Price Chopper, 9717 N Ash KCMO 64157

About the role

The Dairy Manager position is aimed at assisting customers in their shopping experience by efficiently stocking shelves and displays.

Responsibilities

• Know and implement the Cosentino Customer Service Standards.
• Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise.
• Keep back room and cooler/freezer areas neat and ready for new deliveries.
• Quickly and neatly stock grocery shelves by matching item UPCs codes to shelf tags and using the “face front” display method.
• Support the inventory process by accurately counting and recording merchandise.
• Change shelf tags, change price markers on displays, and label/price mark any merchandise with missing UPC codes.
• Maintain a clean and safe work area for customers and coworkers.
• Monitor products for any damaged, un-saleable, or returnable items and follow proper procedures for damage claims.
• Able to operate, clean and maintain all equipment safely and competently.
• Meet or exceed productivity standards to produce desired team and individual results.
• Monitor all expiration dates and ensure that ad items are properly rotated.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.

Requirements

• Completion of ongoing training and development as listed on the Cosentino Learning Plan.
• A high school diploma or equivalent is preferred.

Skills

• Essential: Know and implement the Cosentino Customer Service Standards.
• Essential: Quick and accurate inventory processes.
• Essential: Ability to operate and maintain equipment safely.
• Essential: Strong verbal and interpersonal skills for customer interactions.
• Essential: Basic math and reading skills for the position.
• Essential: Knowledge of department items, procedures, and policies.
• Non-Essential: Ability to climb a ladder, possibly up to 5ft.

Physical Abilities

• Essential: Reach overhead with both arms up to a maximum of 74 inches, twist at the waist, lift objects weighing up to 20 lbs.
• Essential: Push and pull grocery items to the proper locations as needed, with a peak force of 35 lbs.
• Essential: Stand and walk for long periods of time on hard surfaces.
• Essential: Bend and squat, at times all the way to floor level.
• Essential: Work in colder conditions of the grocery coolers and freezers.