D365 CE Senior Project Manager

About the role

As a D365 CE Senior Project Manager, you will collaborate with clients and internal teams to deliver Microsoft Dynamics 365 Customer Engagement (CRM) implementations. This role is remote with 25-50% travel required.

Responsibilities

• Collaborate with customers to prepare and manage objectives, scope, project plan, timeline, budget, and resource plan for D365 CRM/CE implementations.
• Participate in operational review meetings with customers to translate business needs into functional requirements and business scenarios.
• Identify stakeholders and establish effective communication and coordination with all parties involved.
• Manage effective transition of requirements to the delivery team, ensuring clear and complete understanding.
• Oversee the software development lifecycle for approved development activities.
• Facilitate weekly status meetings with clients and prepare weekly status reports.
• Identify risks and manage risk mitigation plans in close collaboration with clients.
• Lead effective collaboration across multiple teams to proactively manage escalations and facilitate resolution, ensuring communication throughout the process.
• Utilize Lifecycle Services (LCS), DevOps, and standard tools to deliver project work.

Requirements

• 7+ years of experience directly managing software implementation deployments (Microsoft Dynamics 365 Finance and Operations (ERP) and/or CE/CRM experience is a plus).
• Experience with IT implementation methodologies across all phases: Diagnosis, Analysis, Design, Development, Deployment, and Operation.
• Understanding of complete solutions within the context of an integrated enterprise-wide IT strategy.
• Ability to work closely with key business stakeholders to communicate progress and vision.
• Ability to allocate the correct resources to each project phase and monitor their performance.
• Consensus-driven management style that supports a vast set of stakeholders.
• Strong leadership, teambuilding, and motivational skills.
• Excellent client relation skills, communication, organization, and prioritization capabilities.
• Demonstrated experience leading senior business executive-level meetings.
• Prior experience working at a consultancy.
• US Citizen or Green Card Holder.
• Bachelor’s degree required.
• Ability to travel 25-50%.

Preferred Skills

• Experience with LCS & Azure DevOps.
• Experience in manufacturing/distribution industries.
• PMP Certificate.

About Sikich

Sikich offers the public and private sectors a diverse platform of professional services across consulting, technology, and compliance. Highly specialized and hands-on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically designed to help clients, teams, and communities accelerate success.

Benefits

• Flexible Time Off (FTO) Policy: No waiting period; activated on your first day.
• Paid holidays and potential time off during the last week of the calendar year.
• Comprehensive wellness program with rewards for participation.
• Flexible work arrangements.
• Health, dental, vision, life, and accident/death/disability insurance options.
• HSA employer contribution.
• Nine (9) paid holidays annually.
• Robust paid Parental Bonding Leave program covering birth, adoption, and foster children.
• 401(k) with employer contributions.
• CPA bonus with four (4) paid exam days and four (4) paid study days.
• Tuition reimbursement.
• Generous employee referral bonus program.
• Client referral bonus program.
• Pet insurance.
• FORCE – Sikich community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer.

Pay

The base compensation range for this role is $81,980.50 - $127,152.38 - $172,324.25. Final offer amount may vary based on experience and geographic location. Compensation ranges for roles in our Government Services pillar are determined by contract with the specific government agency Sikich is servicing.