Cytology Manager

About the Role

Under the direction of the laboratory operations director, the Cytology Manager plans, organizes, schedules, and directs the work of the department to effectively maximize employees and equipment to meet established turnaround times while adhering to quality technical standards. The manager provides direct on-site analysis and adjustment of specimen workflow, test performance, quality, compliance, and associated documentation.

Responsibilities

• Support the Company’s mission, vision, goals, and management decisions
• Provide leadership, supervise support staff, and oversee day-to-day operations of the cytology department, including staff hires, scheduling, development, training, and annual appraisals
• Perform duties of a cytotechnologist as needed
• Oversee cytology processing and provide technical oversight of the cytology lab
• Perform scheduling, planning, staffing, and monitoring of workflow to meet established goals
• Provide staff development through performance feedback and reviews
• Procure appropriate supplies and equipment to maximize department efficiency while staying within budgetary and quality goals
• Serve as a technical resource for problem-solving and process improvement to ensure accurate test performance and meet quality goals
• Evaluate workflow and specimen testing to maintain adequate turnaround time
• Troubleshoot and recommend process improvements as needed
• Support, implement, and ensure compliance with all department and company policies and procedures
• Monitor and ensure implementation of goals to meet quality assurance, quality control, quality improvement plans, and turnaround time
• Ensure compliance with regulatory agency requirements through proper documentation, audits, and corrective actions
• Interact with internal and external customers to ensure proper sample handling, reporting, and resolution of questions and concerns
• Participate in updating departmental standard operating procedures to reflect current practices
• Monitor workload allocation to ensure compliance with regulations and departmental turnaround time expectations
• Troubleshoot equipment and computer-related problems
• Validate methodology and instrumentation
• Perform all job responsibilities in alignment with industry best security practices and regulatory guidelines to protect sensitive data
• Become familiar with and abide by the Corporate Compliance Program and all Corporate policies, including Privacy and Security policies
• Other duties as assigned