Cybersecurity Program Manager

About Reserv

Reserv is an insurtech company dedicated to creating and incubating cutting-edge AI and automation technology to simplify claims processes. Founded by experienced SaaS and digital claims professionals, Reserv is backed by Bain Capital and Altai Ventures and launched in May 2022. Our goal is to automate manual tasks and set new standards for third-party administrators (TPAs), insurance technology providers, and adjusters.

Responsibilities

• Assess, build, and manage complex initiatives with the VP of Security
• Manage multiple projects simultaneously, ensuring successful completion and executive-level communications
• Develop, manage, and oversee the most critical and complex vendor relationships to empower IT and Security, including the third-party vendor risk management program
• Manage and assist the Data Protection Officer (DPO) with privacy initiatives spanning multiple regulatory environments
• Manage, lead, and deliver confidence across multiple regulatory and industry audit programs (both for customer and external assurance)
• Identify gaps and suggest solutions to efficiently improve security throughout development processes
• Serve as a “voice of security” to the organization, ensuring the security mission is well-understood and appreciated
• Deliver customer confidence and trust initiatives, including operationalizing efficiency in the customer due diligence process
• Improve, prepare, and empower Security and Technology executives to lead critical committees
• Manage and lead all aspects of policy and standards development across the Security and IT organization
• Distill and develop executive reporting programs to fulfill OKRs, working with Director and VP-level leadership to understand goals that will translate to metrics and measures

Requirements

• Minimum of 7 years of experience directly working in a cybersecurity role
• Strong written and verbal communication skills
• Working understanding of NIST Cybersecurity Framework
• Technical proficiency with MacOS, Windows, Unix/Linux
• Demonstrated proficiency across multiple audit and regulatory frameworks
• Knowledge of current threat actors, TTPs, and MITRE ATT&CK framework
• Experience with cloud-based productivity platforms such as Google Workspace and/or Microsoft 365
• Experience performing risk assessments, drafting/maintaining cybersecurity policies and procedures, and constructing after-action reports with precise details
• Experience selecting vendors and managing relationships
• Bachelor's degree in Cybersecurity, IT, or related field
• Deep understanding of regulated environments
• Technical proficiency with common cybersecurity tools such as those found in SIEM/SOAR, EDR, or other toolkits
• Security certifications such as those from ISC2 (i.e. CISSP)

Qualifications

• Hands-on technical role focused on overseeing and operationalizing efforts that drive daily success
• Experience managing complexity, building programs, and understanding software development
• Experience in a heavily regulated environment

Skills

• Novel problem-solving
• Continuous learning
• Ability to adapt quickly to new technologies

Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy
• Work from anywhere to facilitate your work life balance

Pay

Compensation is competitive and commensurate with experience.

Schedule

Remote (Atlanta, GA)

How to Apply

To apply, please visit our careers page at [Insert Application Link Here].