CyberArk PAM Automation Engineer

About the role

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors.

Area of responsibility

• Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence
• Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details
• Create scalable, secure, and high-performing IT infrastructure solutions
• Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation
• Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates
• Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks
• Implement security measures and disaster recovery strategies including risk assessments
• Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity
• Collaborate with multi-vendor and cross-functional teams to ensure project execution and document project activities
• Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency

Your contribution to the team

• A focus on innovation and adaptability for integrating new technologies
• Proactive problem-solving to streamline complex requirements
• Sector specific expertise for high quality project delivery
• A strategic mindset to align technical solutions with business goals and market trends
• Proficiency in deployment management, system optimization, and security compliance
• Ability to lead cross-functional teams and drive automation and process improvement
• Strong communication and documentation skills to foster collaboration and knowledge sharing

Required skills and experience

• Experience in developing and implementing CyberArk components — Vault, CPM, PSMP, Credential Providers
• Automate bulk onboarding of applications and accounts using CyberArk APIs and scripts
• Support credential rotation and secrets management automation
• Work on CyberArk infrastructure deployed in AWS (EC2-based hosting)
• Manage and automate credential providers for large number of applications
• Automate provider installation, upgrades, and integrations
• Enable secure credential injection into application and developer pipelines
• Write PowerShell, Python, and shell scripts for bulk account onboarding, reporting, audit extraction, and operational automation
• Leverage CyberArk REST APIs for automation, integration, and reporting
• Build error handling and retry logic into automation workflows
• Integrate CyberArk with developer pipelines for secure credential distribution
• Monitor and optimise CyberArk service performance and infrastructure stability
• Work closely with CyberArk engineers, IAM team, and DevOps squads
• Monitoring and dashboarding for PAM services
• Experience supporting large-scale application onboarding

Preferred skills and experience

• Work with AWS-native tooling — CLI, Lambda, and automation frameworks
• Support migration of deployment pipelines from UCD to GitLab with Terraform
• Support CyberArk deployment on AWS — Windows and Linux EC2 environments
• Performance tuning of EC2 instances, Lambda-based automation, and CyberArk services
• Build and maintain CI/CD pipelines using GitLab, UCD, and Terraform

Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• This position may require relocation and/or travel to work/project location
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off