CWSP Operations Manager (or Coordinator/Specialist)

Key Responsibilities

• CWSP Transportation
• Manage all aspects of CWSP’s transportation operation
• Develop and manage transportation routes
• Create and maintain route sheets
• Manage Pace Not-for-Profit Shuttle Program
• Ensure operational protocol and procedures are followed
• Coordinate mid-day student pick-ups
• Driver Supervision
• Serve as direct supervisor for van drivers and bus chaperones
• Recruit, select, orient, train, and develop staff
• Monitor performance, coach, hold accountable, and appraise staff performance
• Schedule drivers for all CWSP routes
• Manage driver time and budget resources
• Monitor staff hours and submit payroll
• Systems Administrator and Data Analytics
• Support the Director as the system administrator for Salesforce
• Align operational processes with system capabilities
• Implement workflows to support CWSP operations
• Generate Salesforce reports
• Represent CTK in broader database initiatives
• Contract Billing
• Set up and maintain annual billing tracker spreadsheet
• Generate and send invoices to corporate partners
• Track payments received
• Follow up on late or missing payments
• Prepare monthly financial reports
• Student Break Work Coordination
• Coordinate student break work
• Ensure all documentation is complete
• Coordinate timecards and submit payroll
• Invoice partners for student work
• Other CWSP Duties as Assigned
• Coordinate additional CWSP operations processes
• As Success Coordinator for a limited portfolio of corporate partners

Requirements

• Qualifications
• Bachelor's degree or equivalent experience
• Prior experience coordinating transportation at scale or as a systems administrator
• Experience in education, workforce development, nonprofit, social services, or similar fields
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Valid driver’s license with no serious moving violations and proof of insurance
• Minimum of 3 years of safe driving experience
• Exceptional analytical and problem-solving skills
• Meticulous attention to detail
• Strong organizational, time management, and administrative skills
• Respect for Christ the King Jesuit College Prep’s mission
• Sensitivity to the ethnic, racial, and religious identities of the student body
• Ability to become and maintain Pace driver certification
• Ability to pass annual and random drug tests and alcohol screens
• Flexibility to adjust hours to drive routes as needed
• Flexibility to work occasional evenings and weekends