CVG Passenger Service Agent Full Time (Open Availability for 1st and 2nd shift)

About the role

The Customer Service Agent will assist passengers with check-ins, verification, gate information, baggage claims, and other passenger issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.

Responsibilities

• Aid passengers with check-ins, verification, gate information, baggage claims, and other passenger issues in the airport.
• Host self-service kiosks and verify passengers' documents prior to boarding aircraft.
• Interpret identification labels along with baggage and cargo routing tags.
• Ensure all work areas are organized and functional (check-in, lobby, gate, baggage).
• Perform other responsibilities in the gate area including making announcements, checking baggage, and assigning seats.

Requirements

• Must be at least 18 years of age.
• Must have a current valid US driver's license.
• Must have computer skills to use computer-based systems for job duties.
• Must be able to proficiently read, write, and speak English with excellent communication skills.
• Must be able to stand for long periods of time at the ticket counter and gate check-in areas.
• Must pass FBI background check and obtain US Customs seal.

Qualifications

Must be Real ID compliant.

Skills

N/A

Benefits

N/A

Pay

Full Time: Base rate $20/hour. Flight Benefits after 90 days. Paid Training. Uniforms provided.

Schedule

Must have open availability for both 1st and 2nd shifts.

Benefits

N/A

Application Instructions

If this role ticks all the boxes for you, please click apply now!