Customs Trade Coordinator - S2
About the Role
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. Paid Training Provided.
Responsibilities
- Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet, or customs.
- Data entry and processing of various import-related documentation for submission to US Customs and may handle all PGA's (Participating Government Agencies).
- Maintain and keep current all shipment documentation in compliance with all record-keeping requirements.
- Adhere to all international importing and exporting regulations.
- Work closely with other internal staff, departments, other FedEx operations, and customers to deliver a high level of service to customers.
- Process agency brokerage shipments.
- May handle remote filings.
- Ensure all government and organizational policies are followed.
- Perform other duties as assigned.
Requirements
- HS Diploma or GED required.
- No industry experience required.
- Minimum of 6 months of work experience preferred.
- Data entry/keyboard experience required.
- Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
Qualifications
- Excellent communication skills, verbal and written.
- Organizational skills.
- Inter-personal skills.
- Problem-solving skills.
- Ability to handle a high volume of work.
- Ability to handle time-sensitive work.
- Ability to work independently with minimum supervision.
- Ability to use multiple systems and reference materials.
- Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments.
Preferred Qualifications
- Excellent communication and computer administration skills.
- Intermediate or advanced in Microsoft Office Suite - Word, Excel, Outlook, MS Teams, SharePoint, OneNote, etc.
- Experience with research and problem-solving a plus.
- Experience working independently in a production-driven environment, where accuracy and attention to detail are mandatory.
Schedule
Shift: Tue - Sat, 4 PM - 12 AM AKST. This role is variable remote, with some work-from-home opportunities and some in-office work, dependent on company policy. Must live within 50 miles of the posted facility to qualify.
Pay
$18.87 - $19.95
Additional Details
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.