Logistics Coordinator 2

Location: Carlsbad, CA

Relocation Support: This role is based in Carlsbad, CA. Relocation support is not available; please only apply if accessible.

Hours: 8AM-5:30PM Monday-Thursday, 8AM-6PM on Friday. Possible, but rare Saturdays occur during long holidays to enable the processing of biological sample shipments.

About The Role

Join a team that plays a critical role in advancing clinical research by ensuring essential materials, specimens, and supplies reach the right place at the right time. As a Logistics Coordinator, you'll be at the center of global clinical trial operations, coordinating complex shipments, managing inventory, and partnering with internal and external stakeholders to keep studies moving forward. This is an exciting opportunity for a detail-oriented logistics professional who thrives in a fast-paced, highly regulated environment and is passionate about delivering operational excellence that supports innovative therapies for patients around the world.

Responsibilities

• Coordinate domestic and international shipments to support timely clinical trial operations.
• Manage receiving, shipping, reverse logistics, and inventory activities with a high degree of accuracy.
• Prepare and verify shipping, customs, and compliance documentation for regulated materials.
• Monitor inventory levels and replenish logistics and shipping supplies as needed.
• Troubleshoot shipment issues, delivery delays, and inventory discrepancies to minimize operational impact.
• Track logistics metrics and identify opportunities to improve efficiency, quality, and service levels.
• Collaborate with clinical sites, couriers, customs brokers, vendors, and internal stakeholders.
• Support quality event investigations, corrective actions, and adherence to approved procedures and safety requirements.

Requirements

• High School Diploma required; Associate's Degree or Bachelor's Degree in a related field preferred.
• Minimum 2 years of experience in clinical trial logistics or a related pharmaceutical, biopharmaceutical, biotechnology, research and development, or clinical trial industry.
• Strong knowledge of shipping, receiving, inventory management, warehousing, and clinical trial logistics operations.
• Experience with shipping and receiving human biological samples (IATA, DOT, CDC, etc.) is required.
• Knowledge of International Air Transport Association, Department of Transportation, Food and Drug Administration, and United States Department of Agriculture requirements.
• Proven ability to prioritize competing deadlines and resolve logistics issues in a fast-paced environment.
• Strong communication and customer service skills with the ability to collaborate across diverse stakeholder groups.
• Ability to work independently while partnering effectively with internal and external stakeholders.
• Proficiency in Microsoft Outlook, Word, and Excel.

Qualifications

• Experience with international import/export activities and customs documentation, specifically shipping biological samples internationally.
• Experience supporting clinical trial logistics in a global research and development environment.

Pay

The salary for this position is expected to range between $57,800 and $107,300 per year. The final salary offered is determined based on factors like relevant skills and experience. Upon joining, your salary will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Benefits

• Comprehensive benefits package including health, life, and disability benefits.
• 401(k) with company contribution and match.
• Performance-based cash incentive and eligibility for annual equity awards.
• Generous time off package including vacation, personal days, holidays, and other leaves.