Customs Trade Coordinator

About the role

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA’s (participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers. Process agency brokerage shipments. May handle remote filings. Ensure all government and organizational policies are followed.

Responsibilities

• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA’s (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.

Requirements

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment. Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Qualifications

• Paid Training Provided.

Skills

• Excellent communication skills, verbal and written.
• Organizational Skills.
• Inter-personal skills.
• Problem solving skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Benefits

Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay

Typical starting rate: $19.50

Schedule

Monday–Friday, 8:00 AM–4:30 PM, with a daily meal break. This is a hybrid role with a strong onsite requirement, particularly during training. Employees may transition to a hybrid schedule after successfully completing training and meeting role expectations. Required overtime may include extended weekdays, occasional Saturdays, and rare Sundays.

Additional Details

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

Equal Opportunity Employer

We are an Equal Opportunity Employer including, Vets/Disability.

Pay Transparency

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential.