Customs Trade Coordinator

Responsible for coordination of the documentation required by US Customs and Government Agencies for entry of goods into the US on behalf of importers.

Responsibilities

• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet, or customs
• Data entry and processing of various import-related documentation for submission to US Customs and may handle all PGAs (Participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record-keeping requirements
• Adhere to all international importing and exporting regulations
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver a high level of service
• Process agency brokerage shipments
• May handle remote filings
• Ensure all government and organizational policies are followed
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments
• Perform other or additional duties as assigned

Requirements

• HS Diploma or GED required
• No industry experience required
• Minimum of 6 months work experience preferred
• Minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment
• Data entry/keyboard experience required
• Proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner)

Skills

• Excellent communication skills, verbal and written
• Strong organizational skills
• Interpersonal skills
• Problem-solving skills
• Ability to handle a high volume of work
• Ability to handle time-sensitive work
• Ability to work independently with minimum supervision
• Ability to use multiple systems and reference material

Benefits

For details on our comprehensive benefits, click here.

Paid training provided.

Schedule

Mon - Fri, 7:00 AM - 3:30 PM CST

Pay

Pay transparency details available.

This is an onsite role.