Customs Entry Writer- Irvine, CA

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. We exceed standards by providing quality service to the automotive, freight forwarding, parts distribution, used car, and fuel industries. Our logistics strategies and processes are tailored to customer needs using the latest information systems and advanced technologies.

About the role

This position is mainly responsible for accurate and timely transmission of customs entries to US Customs and Border Protection. The role acts as the liaison to overseas offices, customers, CBP, PGAs, and other involved parties, working efficiently to clear imported goods through US Customs.

Responsibilities

• Process Customs Entries and ISF.
• Gather required documents and perform document review and assessment for accuracy.
• Closely monitor ISF requests and complete ISF filing in an accurate and timely manner.
• Process import US Customs documentation - including CF 3461, 7501, 7512 - and transmit to US Customs via ABI system.
• Process PGAs declarations - including FDA, DOT, FCC, F&W, TTB, USDA, etc.
• Review and monitor all customs release, rejections, and other correspondence as needed.
• Responsible for timely and accurate communication with all related parties, including overseas offices, customers, CBP, PGAs, etc.
• Prepare entry documents for Customs approval and Duty payments.
• Perform audit review on all assigned entry files and duty payments to US Customs.
• Process customs related AR/AP Invoices.
• Respond to inquiries from customers, overseas offices, and resolve issues.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Monitor and respond to customer inquiries in a timely manner.
• Other duties as assigned.

Requirements

• High School Diploma/G.E.D.
• 0-1 years of experience (Customs Brokerage or Administrative Support preferred).
• Bachelor’s Degree preferred.
• 2-5 years of experience in Customs Brokerage or Administrative Support preferred.

Skills

• Strong verbal and written communication skills.
• MS Office Skills (MS Word, MS Outlook, and MS PowerPoint highly preferred).
• Strong analytical and problem-solving skills.
• Ability to review documents, forms, and correspondence for accuracy and consistency.
• Problem-solving and critical thinking ability.

Physical Requirements

• Ability to sit and work at a computer for extended periods.
• Occasional lifting up to 10 lbs.
• Repetitive hand use for typing and documentation.
• Occasional standing, walking, and travel (up to 5%).

Working Conditions

• Office-based role located in Irvine, CA.
• Standard office environment with low noise levels.
• Frequent communication via phone, email, and internal systems.

Pay

$50,000–$60,000/Year