Customs Entry Specialist
Overview
AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience.
Responsibilities
- Administrative tasks in the import operations department servicing the client and their suppliers, providing customer service as well as maintaining revenues from the client base and contracted vendors.
- File break/down, classifying data entry, photocopying, scanning and some assembling of entries.
- Import air recoveries, check cutting, and delivery order creation is part of this position.
- Auditing commercial documents, applying harmonized tariff schedule code for accurate duty assessment and to ensure all federal requirements are met.
- Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved.
- Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
- All other tasks as assigned by supervisor and or manager.
- The position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account.
Qualifications
- A team player who works well with others – being respectful to our teammates is a Core Value
- A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
- Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
- Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture
Other Skills
- We Hope to See:
- A minimum of 2 to 5 years of Entry Writing; 1 to 2 years in CHB or Imports
- A high school diploma or equivalent certificate required
- Accurate and rapid data entry with the ability to multi-task
- Proven customer service needs with the ability to problem-solve
- Proficiency in Microsoft Office and Outlook
- Strong organizational skills
- Excellent verbal and written skills
- Project a professional image to the customer and to represent AIT in a positive manner
What AIT Can Offer You
- In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).
- Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement.
- In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.
At AIT Worldwide Logistics
AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.