Customs Brokerage Trade Manager

About the role

Buckland is a company dedicated to helping companies around the world navigate global trade. We combine trusted technologies with skilled professionals who understand how to effectively utilize these tools. Our services include Customs Brokerage, Trade Managed Solutions, Freight Forwarding, Trade Technologies, and Warehousing/Distribution Services. We strive to offer personalized services in an engaging manner.

What You’ll Be Doing

• Oversee the filing of regulatory submissions including PSC’s and Pross.
• Monitor and address responses to Requests for Information, Notices of Action, Liquidated Damages, and Entry Summary Rejections.
• Oversee ACE Reconciliation filings.
• Support with CTPAT related inquiries and processes.
• Manage and develop a team of Trade professionals by providing daily support of regulatory and compliance inquiries.
• Support the Director in understanding new regulations and determining their impact.
• Establish benchmarks for audits and ensure entry/entry summaries are filed according to regulations.
• Develop people and their understanding of all regulatory matters.
• Ensure all onboarding of new clients or services meets compliance standards.
• Plan and coordinate quality assurance programs to prevent and control deviations in operations.
• Establish Key Performance Indicators (KPIs), procedures, standards, and quality systems to improve operations.
• Train staff in using relevant quality tools to continuously improve processes, eliminate waste, and increase efficiency.

What We Can Offer You

• Competitive salary and benefits package.
• A friendly, collaborative work environment.
• Opportunities for professional development and ongoing learning.
• A chance to be part of a growing organization.

Leadership Responsibilities

• Manage a team.
• Conduct performance evaluations for direct reports.
• Hire and terminate employees.
• Assist with training and guidance of direct reports.
• Supervise team members, conduct team meetings, monitor attendance, and work schedules.

What We Need From You

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• Minimum 5 years customs brokerage, regulatory, consulting, or similar professional services required.
• US Customs Broker’s License (must maintain yearly status).
• Strong knowledge of US Customs Section 232 and 301 tariffs and exclusions and PGA requirements.
• Leadership, communication, and decision-making skills.
• High level of organization, time management, and attention to detail.
• Advanced MS Office knowledge.
• Strong written and verbal communication skills.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MX.

Want to Apply?

To apply, visit www.Buckland.com to apply to this current and open vacancy and to learn more about Buckland and the services we provide. The career page will highlight all current open positions.