Customs Brokerage Support Specialist
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). However we can adapt headings to match content: maybe "Mission", "Responsibilities", "Requirements", "Benefits", "Pay". The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings if appropriate. But we must only include a section when posting has real, specific content for it. So we need to map content to those headings.
We have:
- Mission — Why the Job Exists: could be "About the role" or maybe "Mission". But they gave examples; we can use "About the role" as heading for mission description.
- What Success Looks Like & What You’ll Do: that's responsibilities. So heading "Responsibilities".
- What We Are Looking For: that's requirements/qualifications/skills. Could split into "Requirements" and "Qualifications" maybe. But we can combine into "Requirements". However they want separate headings if content exists. We have detailed requirements list. Could put under "Requirements". Could also have "Qualifications" but we don't have separate. Safer to use "Requirements" for all.
- What’s In It For You: that's benefits. So heading "Benefits". Also includes salary range: that's Pay. So we need a Pay section.
- Join Us: maybe not needed; could be omitted as filler? It's more about company culture; could be considered part of Benefits? But we have separate Benefits and Pay. The "Join Us" section includes culture, remote work, etc. Could be considered part of Benefits? But we already have Benefits; we could add more bullet points there. However the instruction: Prefer a few substantive sections over many thin ones. So we could combine "Join Us" content into Benefits or maybe omit if it's fluff. But it contains info about remote/flexible work hours, competitive compensation, great benefits, etc. Some of that is already covered. Might be okay to include as part of Benefits.
We also have Salary range: $50,000 – $60,000 USD. That's Pay.
We need to output only HTML fragment, no /. Use for headings, - for lists,
for prose.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format them.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out the EEO statements, E-Verify, accommodation request, etc. Also remove "Learn more at www.descartes.com." maybe considered boilerplate? It's part of company description but not essential to job? Might be considered fluff but it's substantive? It's about company. Could keep as part of About the role? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Learn more at www.descartes.com." is not EEO; it's just a link. Might be okay to keep? But it's not directly about the job. Might be considered navigation? I'd say remove it as it's not essential job info. Also remove "We’re growing fast and invite you to join our amazing team." maybe fluff but could be part of About the role. Might keep.
We need to preserve all substantive information about the job: mission, responsibilities, requirements, benefits, pay, schedule (if any). Schedule not mentioned; remote and flexible work hours mentioned under Join Us. So we could include Schedule section if we have info: remote and flexible work hours. That's schedule info. So we can create a Schedule heading with that detail.
Thus sections: About the role (mission), Responsibilities, Requirements, Benefits, Pay, Schedule.
We need to ensure we don't create sections with filler like "commensurate with experience". We have actual content.
Now we need to extract content.
Let's parse the posting:
Company description: "Descartes Unites the People and Technology that Move the World The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. We’re growing fast and invite you to join our amazing team."
We can keep the company description as part of About the role? Might be considered boilerplate but it's about the company. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not those. So we can keep.
Mission — Why the Job Exists: "The Customer Support Engineer exists to help customs brokerage customers keep critical U.S. import operations moving by resolving complex application, integration, infrastructure, and ACE/ABI issues quickly and accurately. This role combines deep customs brokerage knowledge with technical troubleshooting expertise to distinguish software defects from configuration, data, connectivity, integration, or regulatory issues and provide customers with clear, reliable resolutions when shipment clearance and filing deadlines are at risk."
What Success Looks Like & What You’ll Do: list of bullet-like sentences separated by periods. We need to convert to
- . Let's extract each bullet:
- Resolve complex customs brokerage support issues accurately and efficiently by identifying whether problems originate in NetCHB/Questaweb, customer configuration, brokerage data, integrations, infrastructure, VPN connectivity, or CBP/ACE messaging.
- Protect customers from shipment and regulatory disruption by prioritizing production incidents based on filing deadlines, cargo-clearance impact, number of users affected, severity, and availability of a workaround.
- Improve first-time resolution and escalation quality by reproducing issues, gathering complete technical and brokerage evidence, documenting root cause, identifying workarounds, and escalating confirmed defects with actionable context.
- Provide expert support across the full U.S. customs entry lifecycle, including entry preparation, ACE/ABI transmission, cargo release, entry summary, duty payment, rejects, corrections, post-entry activity, PGA requirements, and related brokerage workflows.
- Strengthen customer confidence and adoption by translating technical findings into clear brokerage language for licensed customs brokers, entry writers, compliance teams, importers, and other operational users.
- Reduce recurring support issues by creating and improving diagnostic procedures, support documentation, training materials, and knowledge-base content covering common entry, transmission, integration, and connectivity problems.
- Improve cross-functional problem resolution by working effectively with brokerage specialists, Product, Development, Infrastructure, customers, external providers, and other technical teams on time-sensitive production issues.
- Maintain reliable production support coverage by managing cases according to business and regulatory impact and participating in scheduled after-hours or on-call support when customs clearance or filing deadlines may be affected.
What We Are Looking For: list of requirements. Let's extract each bullet:
- 3+ years of hands-on experience in U.S. customs brokerage operations, customs brokerage software support, or implementation of a Customs House Broker application.
- Strong working knowledge of the complete U.S. customs entry lifecycle, including shipment and document intake, entry preparation, HTS classification, country of origin, customs valuation, ACE/ABI transmission, special tariff programs, cargo release, entry summary, duty payment, rejects, corrections, and post-entry activity.
- Ability to interpret and troubleshoot CBP and ACE/ABI validation errors, rejects, status messages, and incomplete or inconsistent entry data.
- Experience with Partner Government Agency requirements and PGA message-set data. Experience supporting agencies such as FDA, USDA/APHIS, EPA, DOT/NHTSA, FCC, or Fish and Wildlife is an asset.
- Working knowledge of ISF, entry summaries, statements, ACH duty payments, liquidation, reconciliation, protests, Post Summary Corrections, and AD/CVD entries.
- Hands-on experience supporting Descartes NetCHB/Questaweb is strongly preferred.
- Ability to navigate and troubleshoot brokerage workflows including entry creation, validation, transmission, status tracking, corrections, customer and importer setup, reference data, document handling, and reporting.
- Ability to investigate issues across the application, customer configuration, database, interfaces, and external CBP/ACE messaging.
- Experience using Remote Desktop Protocol (RDP) and remote-support tools to diagnose customer environments, application servers, and user workstations.
- Familiarity with database concepts, file-transfer processes, EDI, APIs, and batch-processing workflows.
- Ability to explain complex technical findings clearly to brokerage professionals without requiring customers to translate between software and customs terminology.
- Experience training brokerage users and creating support procedures or knowledge-base documentation is preferred.
- Good to have U.S. Customs Broker License or demonstrated progress toward obtaining one.
- Hands-on experience with NetCHB/QuestaWeb/Oneview.
What’s In It For You: This is an opportunity to combine deep customs brokerage expertise with advanced technical problem solving in a role where your work has an immediate impact on customers' ability to clear shipments and meet regulatory obligations. You will work directly with sophisticated brokerage customers and gain deeper exposure to Descartes CHB/QuestaWeb, ACE/ABI, PGA requirements, integrations, infrastructure, and enterprise support environments. Over time, you can expand your expertise across application support, implementation, product knowledge, customs compliance, integrations, and technical troubleshooting. Salary range: $50,000 – $60,000 USD. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation.
Join Us: As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to
for headings, - for lists,
for prose.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format them.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out the EEO statements, E-Verify, accommodation request, etc. Also remove "Learn more at www.descartes.com." maybe considered boilerplate? It's part of company description but not essential to job? Might be considered fluff but it's substantive? It's about company. Could keep as part of About the role? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Learn more at www.descartes.com." is not EEO; it's just a link. Might be okay to keep? But it's not directly about the job. Might be considered navigation? I'd say remove it as it's not essential job info. Also remove "We’re growing fast and invite you to join our amazing team." maybe fluff but could be part of About the role. Might keep.
We need to preserve all substantive information about the job: mission, responsibilities, requirements, benefits, pay, schedule (if any). Schedule not mentioned; remote and flexible work hours mentioned under Join Us. So we could include Schedule section if we have info: remote and flexible work hours. That's schedule info. So we can create a Schedule heading with that detail.
Thus sections: About the role (mission), Responsibilities, Requirements, Benefits, Pay, Schedule.
We need to ensure we don't create sections with filler like "commensurate with experience". We have actual content.
Now we need to extract content.
Let's parse the posting:
Company description: "Descartes Unites the People and Technology that Move the World The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. We’re growing fast and invite you to join our amazing team."
We can keep the company description as part of About the role? Might be considered boilerplate but it's about the company. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not those. So we can keep.
Mission — Why the Job Exists: "The Customer Support Engineer exists to help customs brokerage customers keep critical U.S. import operations moving by resolving complex application, integration, infrastructure, and ACE/ABI issues quickly and accurately. This role combines deep customs brokerage knowledge with technical troubleshooting expertise to distinguish software defects from configuration, data, connectivity, integration, or regulatory issues and provide customers with clear, reliable resolutions when shipment clearance and filing deadlines are at risk."
What Success Looks Like & What You’ll Do: list of bullet-like sentences separated by periods. We need to convert to
- . Let's extract each bullet:
- Resolve complex customs brokerage support issues accurately and efficiently by identifying whether problems originate in NetCHB/Questaweb, customer configuration, brokerage data, integrations, infrastructure, VPN connectivity, or CBP/ACE messaging.
- Protect customers from shipment and regulatory disruption by prioritizing production incidents based on filing deadlines, cargo-clearance impact, number of users affected, severity, and availability of a workaround.
- Improve first-time resolution and escalation quality by reproducing issues, gathering complete technical and brokerage evidence, documenting root cause, identifying workarounds, and escalating confirmed defects with actionable context.
- Provide expert support across the full U.S. customs entry lifecycle, including entry preparation, ACE/ABI transmission, cargo release, entry summary, duty payment, rejects, corrections, post-entry activity, PGA requirements, and related brokerage workflows.
- Strengthen customer confidence and adoption by translating technical findings into clear brokerage language for licensed customs brokers, entry writers, compliance teams, importers, and other operational users.
- Reduce recurring support issues by creating and improving diagnostic procedures, support documentation, training materials, and knowledge-base content covering common entry, transmission, integration, and connectivity problems.
- Improve cross-functional problem resolution by working effectively with brokerage specialists, Product, Development, Infrastructure, customers, external providers, and other technical teams on time-sensitive production issues.
- Maintain reliable production support coverage by managing cases according to business and regulatory impact and participating in scheduled after-hours or on-call support when customs clearance or filing deadlines may be affected.
What We Are Looking For: list of requirements. Let's extract each bullet:
- 3+ years of hands-on experience in U.S. customs brokerage operations, customs brokerage software support, or implementation of a Customs House Broker application.
- Strong working knowledge of the complete U.S. customs entry lifecycle, including shipment and document intake, entry preparation, HTS classification, country of origin, customs valuation, ACE/ABI transmission, special tariff programs, cargo release, entry summary, duty payment, rejects, corrections, and post-entry activity.
- Ability to interpret and troubleshoot CBP and ACE/ABI validation errors, rejects, status messages, and incomplete or inconsistent entry data.
- Experience with Partner Government Agency requirements and PGA message-set data. Experience supporting agencies such as FDA, USDA/APHIS, EPA, DOT/NHTSA, FCC, or Fish and Wildlife is an asset.
- Working knowledge of ISF, entry summaries, statements, ACH duty payments, liquidation, reconciliation, protests, Post Summary Corrections, and AD/CVD entries.
- Hands-on experience supporting Descartes NetCHB/Questaweb is strongly preferred.
- Ability to navigate and troubleshoot brokerage workflows including entry creation, validation, transmission, status tracking, corrections, customer and importer setup, reference data, document handling, and reporting.
- Ability to investigate issues across the application, customer configuration, database, interfaces, and external CBP/ACE messaging.
- Experience using Remote Desktop Protocol (RDP) and remote-support tools to diagnose customer environments, application servers, and user workstations.
- Familiarity with database concepts, file-transfer processes, EDI, APIs, and batch-processing workflows.
- Ability to explain complex technical findings clearly to brokerage professionals without requiring customers to translate between software and customs terminology.
- Experience training brokerage users and creating support procedures or knowledge-base documentation is preferred.
- Good to have U.S. Customs Broker License or demonstrated progress toward obtaining one.
- Hands-on experience with NetCHB/QuestaWeb/Oneview.
What’s In It For You: This is an opportunity to combine deep customs brokerage expertise with advanced technical problem solving in a role where your work has an immediate impact on customers' ability to clear shipments and meet regulatory obligations. You will work directly with sophisticated brokerage customers and gain deeper exposure to Descartes CHB/QuestaWeb, ACE/ABI, PGA requirements, integrations, infrastructure, and enterprise support environments. Over time, you can expand your expertise across application support, implementation, product knowledge, customs compliance, integrations, and technical troubleshooting. Salary range: $50,000 – $60,000 USD. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation.
Join Us: As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to
for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format them. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out the EEO statements, E-Verify, accommodation request, etc. Also remove "Learn more at www.descartes.com." maybe considered boilerplate? It's part of company description but not essential to job? Might be considered fluff but it's substantive? It's about company. Could keep as part of About the role? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Learn more at www.descartes.com." is not EEO; it's just a link. Might be okay to keep? But it's not directly about the job. Might be considered navigation? I'd say remove it as it's not essential job info. Also remove "We’re growing fast and invite you to join our amazing team." maybe fluff but could be part of About the role. Might keep. We need to preserve all substantive information about the job: mission, responsibilities, requirements, benefits, pay, schedule (if any). Schedule not mentioned; remote and flexible work hours mentioned under Join Us. So we could include Schedule section if we have info: remote and flexible work hours. That's schedule info. So we can create a Schedule heading with that detail. Thus sections: About the role (mission), Responsibilities, Requirements, Benefits, Pay, Schedule. We need to ensure we don't create sections with filler like "commensurate with experience". We have actual content. Now we need to extract content. Let's parse the posting: Company description: "Descartes Unites the People and Technology that Move the World The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. We’re growing fast and invite you to join our amazing team." We can keep the company description as part of About the role? Might be considered boilerplate but it's about the company. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not those. So we can keep. Mission — Why the Job Exists: "The Customer Support Engineer exists to help customs brokerage customers keep critical U.S. import operations moving by resolving complex application, integration, infrastructure, and ACE/ABI issues quickly and accurately. This role combines deep customs brokerage knowledge with technical troubleshooting expertise to distinguish software defects from configuration, data, connectivity, integration, or regulatory issues and provide customers with clear, reliable resolutions when shipment clearance and filing deadlines are at risk." What Success Looks Like & What You’ll Do: list of bullet-like sentences separated by periods. We need to convert to
- . Let's extract each bullet: - Resolve complex customs brokerage support issues accurately and efficiently by identifying whether problems originate in NetCHB/Questaweb, customer configuration, brokerage data, integrations, infrastructure, VPN connectivity, or CBP/ACE messaging. - Protect customers from shipment and regulatory disruption by prioritizing production incidents based on filing deadlines, cargo-clearance impact, number of users affected, severity, and availability of a workaround. - Improve first-time resolution and escalation quality by reproducing issues, gathering complete technical and brokerage evidence, documenting root cause, identifying workarounds, and escalating confirmed defects with actionable context. - Provide expert support across the full U.S. customs entry lifecycle, including entry preparation, ACE/ABI transmission, cargo release, entry summary, duty payment, rejects, corrections, post-entry activity, PGA requirements, and related brokerage workflows. - Strengthen customer confidence and adoption by translating technical findings into clear brokerage language for licensed customs brokers, entry writers, compliance teams, importers, and other operational users. - Reduce recurring support issues by creating and improving diagnostic procedures, support documentation, training materials, and knowledge-base content covering common entry, transmission, integration, and connectivity problems. - Improve cross-functional problem resolution by working effectively with brokerage specialists, Product, Development, Infrastructure, customers, external providers, and other technical teams on time-sensitive production issues. - Maintain reliable production support coverage by managing cases according to business and regulatory impact and participating in scheduled after-hours or on-call support when customs clearance or filing deadlines may be affected. What We Are Looking For: list of requirements. Let's extract each bullet: - 3+ years of hands-on experience in U.S. customs brokerage operations, customs brokerage software support, or implementation of a Customs House Broker application. - Strong working knowledge of the complete U.S. customs entry lifecycle, including shipment and document intake, entry preparation, HTS classification, country of origin, customs valuation, ACE/ABI transmission, special tariff programs, cargo release, entry summary, duty payment, rejects, corrections, and post-entry activity. - Ability to interpret and troubleshoot CBP and ACE/ABI validation errors, rejects, status messages, and incomplete or inconsistent entry data. - Experience with Partner Government Agency requirements and PGA message-set data. Experience supporting agencies such as FDA, USDA/APHIS, EPA, DOT/NHTSA, FCC, or Fish and Wildlife is an asset. - Working knowledge of ISF, entry summaries, statements, ACH duty payments, liquidation, reconciliation, protests, Post Summary Corrections, and AD/CVD entries. - Hands-on experience supporting Descartes NetCHB/Questaweb is strongly preferred. - Ability to navigate and troubleshoot brokerage workflows including entry creation, validation, transmission, status tracking, corrections, customer and importer setup, reference data, document handling, and reporting. - Ability to investigate issues across the application, customer configuration, database, interfaces, and external CBP/ACE messaging. - Experience using Remote Desktop Protocol (RDP) and remote-support tools to diagnose customer environments, application servers, and user workstations. - Familiarity with database concepts, file-transfer processes, EDI, APIs, and batch-processing workflows. - Ability to explain complex technical findings clearly to brokerage professionals without requiring customers to translate between software and customs terminology. - Experience training brokerage users and creating support procedures or knowledge-base documentation is preferred. - Good to have U.S. Customs Broker License or demonstrated progress toward obtaining one. - Hands-on experience with NetCHB/QuestaWeb/Oneview. What’s In It For You: This is an opportunity to combine deep customs brokerage expertise with advanced technical problem solving in a role where your work has an immediate impact on customers' ability to clear shipments and meet regulatory obligations. You will work directly with sophisticated brokerage customers and gain deeper exposure to Descartes CHB/QuestaWeb, ACE/ABI, PGA requirements, integrations, infrastructure, and enterprise support environments. Over time, you can expand your expertise across application support, implementation, product knowledge, customs compliance, integrations, and technical troubleshooting. Salary range: $50,000 – $60,000 USD. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation. Join Us: As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to