Customs Brokerage Specialist

About the role

To collect and enter into the import system all data required to produce customs' entry, entry summary, and single-entry bonds; carrier delivery orders; FTN t&b invoices, and other governmental agency documents. Determine accurate tariff classification and value for customs entry and entry summary. Determine the applicability of other government agencies' requirements to import shipments and collect the necessary information to make proper declarations.

When applicable, input required data into the system for transmission to other federal agencies (FDA, EPA, FCC). Coordinate additional billings and corrections to data to correct customs rejects, census warnings, etc. Operate data entry equipment, keying data and other information in a prescribed format. Determine documents for presentation to customs, retention in our file, and for distribution to our client or others. Use data dictionary, when available, to classify goods. Transmit all data required for U.S. Customs and other government agency release and delivery.

Monitor ABI transmissions from automated broker interface and correct errors when required. Under the guidance of the customer service coordinator, maintain master files and data dictionary by updating customer records with proper classification for products imported by the customer. Work closely with other team members to provide high-quality service.

Responsibilities

• Collect and enter data required for customs entry, entry summary, and single-entry bonds.
• Determine accurate tariff classification and value for customs entry and entry summary.
• Assess applicability of other government agencies' requirements for import shipments and gather necessary information for proper declarations.
• Input data into systems for transmission to federal agencies (FDA, EPA, FCC).
• Coordinate corrections to resolve customs rejects, census warnings, and other issues.
• Operate data entry equipment to key information in a prescribed format.
• Determine which documents to present to customs, retain in files, or distribute to clients.
• Use data dictionaries to classify goods accurately.
• Transmit data required for U.S. Customs and other government agency release and delivery.
• Monitor ABI transmissions and correct errors as needed.
• Maintain master files and data dictionary by updating customer records with proper product classifications.
• Collaborate with team members to ensure high-quality service.

Requirements

• High school diploma or GED.
• 12 months of brokerage, transportation, and/or customer service experience.
• Strong working knowledge of product classification using the Harmonized Tariff Schedule (HTS).
• Strong working knowledge of other federal agency regulations and requirements for imports.
• Proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).

Skills

• Excellent data entry and organizational skills.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving skills.
• Ability to handle a high volume of time-sensitive work.
• Ability to work independently with minimal supervision.
• Detail-oriented with a focus on accuracy.
• Knowledge of HTS classification and the Harmonized Tariff System.
• Knowledge of U.S. Customs regulations and other federal requirements.

Preferred Qualifications

• US Customs clearance/entry processing experience.
• Cargowise experience.

Benefits

• Health, vision, and dental insurance.
• Retirement benefits.
• Tuition reimbursement.
• Paid training provided.

Pay

This compensation range is a reasonable estimate of the current starting salary for this role: $25.37 - $35.51 USD hourly. Actual starting pay is determined by experience, market level, and other job-related factors permitted by law. Eligible employees may receive additional pay, premiums, or bonuses.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM, Hybrid.