Customer Technical Project Manager - Cumming, GA
Responsibilities
- Cook up deployment activities with distribution partners, installers, and prime contractors.
- Support hardware and software implementation, including meter devices and communications.
- Aid with system integrations (HES, MDMS, utility platforms) and integration testing (SIT/UAT).
- Offer technical support and troubleshooting for device, connectivity, and data issues.
- Support radio licensing and communications setup.
- Travel to customer sites for kickoffs, pilots, training, and issue resolution.
- Deliver technical training to partners and customer teams.
- Monitor deployment progress and escalate risks or issues as needed.
- Ensure alignment with prime contractor timelines and program requirements.
Requirements
2-5+ years in technical project management, utilities, or project deployments.
Experience with field deployments and CIS integrations.
Strong troubleshooting and stakeholder coordination skills.
Willingness to travel 25%.
Successful meter activation and integration.
Effective partner execution and training.
Timely issue resolution and deployment progress.
High customer and partner satisfaction.
Qualifications
- Education: Not specified.
Skills
Technical project management.
Field deployments and CIS integrations.
System integrations (HES, MDMS, utility platforms).
Integration testing (SIT/UAT).
Technical support and troubleshooting.
Radio licensing and communications setup.
Customer and partner satisfaction.
Benefits
Company-paid medical benefits with no premiums for employees, and a generous employer contribution for families.
Competitive starting salary.
401k match with no vesting period.
13 paid holidays.
Generous vacation and sick time.
Positive work/life balance.
Opportunity for career advancement.
Pay
N/A
Schedule
N/A