Customer Technical Program Manager

What You'll Be Doing

• Aligning the customer with NVIDIA Enterprise Workstation Platform integration requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you.
• Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role.
• Clearly and thoughtfully communicate issue status to the customer and to internal NVIDIA Executive teams.
• Work closely with engineering, operations, quality, product management, and sales teams to resolve planning, technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.
• Efficiently coordinate and lead complex technical engineering-to-engineering (hardware and software) discussions.
• Properly represent the sense of urgency of issues and raise them (internally and/or externally) as appropriate.
• Regularly communicate executive level program report status and key issues to management.
• Develop a close working relationship with customer development teams and use creativity to find the best solution. You are a system builder with good solid understanding of assembling and connecting workstation system components such as GPUs, CPUs, memory, networking, and storage systems.

What We Need to See

• BS/MS Engineering or Computer Science or equivalent experience
• 8+ years in High-Tech industry with a focus on Technical Program Management, supporting OEMs/ODMs Enterprise Workstation System Partners.
• Proven deep customer savvy born of performing complex programs, especially with strategic customers related to Enterprise Workstation System Platforms with Tier-1 OEMs.
• Technical savvy, including Workstation devices and software engineering, network topologies, network interfaces and Workstation qualification/deployment requirements.
• Supreme leadership skills across broad and diverse functional teams.
• Strong analytical and problem-solving skills to address complex technical challenges.

Ways to Stand Out from the Crowd

• Solid experience in working with large OEMs/ODMs for Workstation system integration, development and deployment with bold timelines and/or constrained resources.
• Comfortable defining and driving complex program with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.
• Consistent record of handling multiple OEMs/ODMs System Partners and Programs across worldwide geographies and time zones.

Pay & Benefits

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 168,000 USD - 258,750 USD. You will also be eligible for equity and benefits.