Customer Svc Representative

Responsibilities

• Manages and maintains patient and non-patient medical records system
• Schedules patient appointments and provides patient reminder calls to verify appointments
• Performs data entry to accurately track patient charges related to supply and equipment
• Prepares necessary equipment and supply reports as requested by various departments
• Provides exceptional customer service to all patients and hospital personnel
• Performs various general office duties such as filing and retrieving medical records, answering phones, data entry, etc.

Qualifications

• Education: High School/GED
• PREFERRED Education: Completion of Medical terminology course
• Necessary Skills: Demonstrates effective verbal and written communication skills. Handles stressful situations professionally and courteously.