Customer Svc Rep

Responsibilities

• Input customer orders.
• Input customer credits.
• Input order and invoicing information accurately and in a timely manner.
• Aid customers with orders and problems.
• Contact vendors and request samples for customers.
• Provide informative and professional assistance to the public, customers, vendors, and co-workers.
• Perform administrative tasks such as checking faxes and mail, writing sample requests, and special orders when necessary.
• Attend training and Customer Service meetings.

Qualifications

• High School Diploma/GED or Equivalent
• 6 - 12 months customer service, call center, and/or related experience
• Excellent verbal and written communication skills
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities while maintaining accuracy
• Proven problem-solving and customer relations skills
• Ability to work independently and collaboratively in a team environment
• Proficiency in Microsoft Outlook, Excel, and other Suite programs