Customer Support Technician
About the role
Curve Dental is looking for a skilled and driven individual to join our team! Curve provides Dental Practices with award-winning software and high-level customer support. Our software allows dentists to manage their full business including patient scheduling, billing, imaging and record keeping.
Beyond the day-to-day business, we are committed to building a work environment where diversity, equity and inclusion is the focal point. We value our team's individual and combined success, and we have fun along the way!
Join a 2026 USA TODAY Top Workplace! - Curve Dental has been named a 2026 USA TODAY Top Workplace—an achievement powered by employee feedback and a testament to the culture we’re building together. Come be part of it!
Job Summary
We are seeking exceptional Technical Support professionals who are passionate about software, technology, and helping people. Our support team plays a vital role in delivering outstanding customer experiences—often becoming the heroes of the day by resolving challenges and guiding clients to stability and confidence.
The ideal candidate is someone who can contribute fresh perspectives, share knowledge, and continuously elevate both our team and the service we provide.
Responsibilities
- Handle customer inbound tickets, calls and emails as needed using excellent verbal and written communication skills
- Contribute to our knowledgebase
- Provide assistance across all departments
- Complete other customer service related projects as assigned
- Inject a good measure of fun into the team every day