Customer Support Specialist

About the role

Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Minnesota Branch, 3325 Heiser St., Hudson, WI 54016

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Requirements

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

• Complete health insurance coverage.
• 401(k) with 6% employer match that starts day one.
• Multiple bonus programs.
• Paid holidays.
• Generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Employee Perks: Best-in-class, clean, modern facilities.
• First-class fitness center.
• Beautifully maintained walking trails.

Pay

$25 to $30 per hour with significant growth and earning potential!

Schedule

Various on-site full-time shifts available.