Customer Support Specialist

Position Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert!
• Handle customer inquiries via phone, email, and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• A high school diploma or equivalent.
• A bachelor's degree preferred.
• Excellent problem-solving, listening, and communication skills.
• Prior customer service experience is a plus, but training is provided for those eager to learn.

About the Role

Join a company built on stability and success, where you can learn, develop, and connect with colleagues in a collaborative environment. Uline is dedicated to providing comprehensive benefits including health insurance, 401(k) with an employer match, multiple bonus programs, paid holidays, and generous paid time off. Additionally, we offer tuition assistance and employee perks such as best-in-class facilities, a fitness center, and walking trails.

Benefits

• Complete health insurance coverage.
• 401(k) with a 6% employer match starting day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program covering professional continuing education.

Schedule

Variety of on-site full-time shifts available.

Pay

$25 to $30 per hour with significant growth and earning potential.

Location

Minnesota Branch 3325 Heiser St. Hudson, WI 54016

Contact

For more information about working at Uline, visit Uline.jobs.