Customer Support Specialist

Responsibilities

• Provide customer service support to process, track, manage and maintain CAGE code registration transactions, along with associated records, supporting documentation, communications and data received from GSA-SAM, CAGE Public website and any other source, in accordance with CAGE Program Office policy, guidance and procedures to complete registration transactions.
• Provide customer service support to address CAGE code registration inquiries received through DLA’s enterprise level customer service center, Congressional Liaison Office, or other source.

Requirements

• High school diploma.
• Experienced in CAGE Code registration operations or similar federal registration process or similar and relevant direct customer service support.
• Minimum six months’ experience.
• IT-II security clearance or current National Agency Check with Local Agency Check and Credit Check (NACLC).

Qualifications

• Education: High school diploma.

Skills

• Experience in Customer Service.
• Proficiency with the Microsoft Office suite of tools, internet and email.
• Professional oral and written communication skills, including telephone skills.

Pay

Pay Range: $40,000 - $43,000 USD

Schedule

N/A

Benefits

N/A

Electrosoft is an Equal Opportunity Employer/Veterans/Disabled

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