Customer Support Specialist

At BAMCo, we keep America’s trailers on the road—and we’re looking for a skilled and personable Customer Support Specialist to be the front line of communication with our valued clients. In this role, you’ll build lasting relationships with customers, resolve service issues, and represent our company with professionalism and care. You’ll be part of a team that delivers dependable solutions in fleet maintenance and support. Key Responsibilities Respond to customer inquiries via phone, email, and web portalsResolve service issues and provide timely updates to customersPromote BAMCo’s services and capabilities to build trust and long-term partnershipsCollaborate with service and operations teams to ensure customer satisfactionMaintain accurate customer records and service logs in our CRMLearn and adapt to new technologies and platforms related to customer service What We’re Looking For Associate degree or higher in business, communications, or related fieldExcellent communication skills (verbal and written)Strong problem-solving and multitasking abilitiesOrganized, detail-oriented, and self-motivatedComfortable using digital tools and customer support softwareExperience in a customer service or account support role is preferredProfessional, friendly, and reliable attitude APply Now Benefits Health, Dental, and Life InsurancePaid Time OffBirthday HolidayRetirement Savings PlanLevel Up Skill Training and Tuition ReimbursementFlexible work environment: remote, hybrid, or onsiteCompetitive pay and growth opportunitiesSupportive team culture with real impactOpportunity to work with a growing, service-driven company Apply Now Locations Work Arrangement: Remote, hybrid, or onsite based on candidate experience and qualifications Omaha, NE Apply Now Apply Now "*" indicates required fields Company This field is for validation purposes and should be left unchanged. Full name* Email* Phone* Title Company Name* Select the inquiry type* Contact HRJob Application Interested in* Accounting and Payroll Customer Support Specialist Onboarding Specialist Sales and Marketing Professional Field Services Technician Fleet Services Mechanic Mechanic Apprentice Data Analytics Cyber Security Engineer Safety Program Manager Procurement Specialist CDL Driver Location* ColoradoNebraskaMissouriIowaIllinoisTennessee Upload Resume Max. file size: 50 MB. Your Message 0 of 500 max characters