Customer Support Specialist

About the role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Support Services Manager. In this role, you will provide support services to the Internal and External Customers to create and manage cases as part of the case life cycle. Each day, you will engage with customers and drive efficient support services. The work model for this role is Hybrid. Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical