Customer Support Representative - Front Office Assistant Full Time

Responsibilities

• Greet and welcome guests as soon as they arrive at the studio
• Answer, screen, and forward incoming phone calls
• Maintain a tidy and presentable reception area with necessary materials (pens, forms, brochures, etc.)
• Provide accurate information in person, over the phone, and via email
• Receive, sort, and distribute daily mail and deliveries
• Update calendars and assist with scheduling meetings
• Support management with clerical tasks such as filing, photocopying, transcribing, and faxing
• Aid students and team members with account or event-related inquiries

Requirements

• Previous customer service or administrative experience preferred
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Friendly, professional demeanor and a passion for working with people