Customer Support Engineer - PCB

Primary Function

Responsible to provide elite support services to KLA PCB Territory customers, ensuring all Orbotech systems perform accurately, enabling high customer happiness and perception of the value of services received.

Skill Requirements

• Solid background in electronics, mechanical engineering, vacuum technology, and basic knowledge of Printed Circuit Board technologies
• Work to solve and diagnose Pneumatic, Vacuum, Electronic (AC and DC), and Computer issues to the component level
• Must have solid understanding of WinNT, Win XP, Win7 & 10, Linux, as well as MS Office products
• Excellent communication and customer interfacing skills
• Good interpersonal skills
• An adaptable approach to working hours, locations, and conditions
• A flexible approach to work responsibilities, enabling both independent and team working
• Ability to work alone or unsupervised for extended period, often in difficult conditions
• A detailed and logical approach to problem solving
• Extensive travel required to support the customer as the need arises

Requirements

• Work autonomously
• Travel required to support the customer base as required
• Lifting 50 lbs. frequently, which occasionally may be lifting material over your head
• Bend from the waist
• Lift items overhead safely

Base Pay Range

$29.19 - $49.62 Per Hour

Benefits

• Total rewards package including performance incentive programs and eligibility for additional benefits
• Medical, dental, vision, life, and other voluntary benefits
• 401(K) including company matching
• Employee stock purchase program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities and programs
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off and paid company holidays
• Family care and bonding leave