Customer Support

Job Summary

We are partnering with a premier company in Windsor Locks, CT to fill the role of a Retail Pricing Coordinator in Customer Support. This role involves managing customer pricing and contract information, coordinating vendor and manufacturer pricing updates, and responding to customer inquiries.

Responsibilities

• Manage customer pricing and contract information to ensure accurate and competitive pricing.
• Cook up vendor and manufacturer pricing updates, including regional pricing structures and customer-specific programs.
• Process cost increases, decreases, promotional allowances, and special pricing agreements.
• Review weekly billing activity related to promotions, flyers, deposits, and gross profit initiatives.
• Investigate and resolve pricing, billing, and item setup discrepancies.
• Respond to customer inquiries regarding pricing, product setup, and contract-related matters.
• Maintain and update tracking tools for new item introductions and pricing changes.
• Analyze reports to identify pricing variances, credit opportunities, and rebilling needs.
• Support Merchandisers with gross profit reporting, merchandising projects, and marketing initiatives.
• Maintain accurate product and vendor information to support operational efficiency and customer satisfaction.

Requirements

• Strong MS Office skills.

Qualifications

The ideal candidate should enjoy working with data, solving problems, and collaborating with both internal teams and customers.

Skills

Not specified

Benefits

Not specified

Pay

$26.50/hour

Schedule

M-F 7:30am - 4pm or 8am - 4:30pm

To apply, click here. For more information on benefits and perks, visit Kelly's website. Trust the office staffing pioneer. Find your next great job with Kelly.