Customer Support

About The Role

Curely is looking for a Medical Receptionist to be the first point of contact for our patients. In this role, you’ll ensure a smooth check-in process, manage appointment scheduling, and provide administrative support to our medical team. If you have strong communication skills, a patient-friendly attitude, and a passion for healthcare, we’d love to hear from you!

What You'll Do

• Greet and check in patients with professionalism and warmth.
• Schedule, confirm, and manage patient appointments efficiently.
• Handle phone calls, emails, and patient inquiries.
• Maintain patient records and ensure all information is up to date.
• Verify insurance details and process billing transactions.
• Cookordinate with doctors, nurses, and other staff for seamless patient care.
• Uphold confidentiality and comply with HIPAA regulations.
• Assist with other front desk and clerical duties as needed.

Requirements

• A high school diploma or equivalent (Associate’s degree preferred).
• 1-2 years of experience in a receptionist or administrative role (medical setting preferred).
• Strong verbal and written communication skills.
• Proficiency in scheduling software and Microsoft Office Suite.
• Ability to multitask and work efficiently in a fast-paced environment.
• A friendly, patient-focused attitude with excellent customer service skills.
• Knowledge of medical terminology and insurance processes is a plus.
• Bilingual in English and Spanish (or other languages) is a plus.
• Experience using electronic health record (EHR) systems.
• Previous work in a hospital or clinic setting.

Benefits

• Competitive Salary – Fair and rewarding compensation.
• Health & Dental Insurance – Comprehensive coverage for you and your family.
• Paid Time Off & Holidays – Enjoy a work-life balance.
• Career Growth Opportunities – Training and promotion possibilities.
• Supportive Team Culture – Work in a collaborative and respectful environment.
• Modern & Innovative Workplace – Utilize cutting-edge healthcare technology.