Customer Success Systems & Operations Manager

We're looking for creative minds to build exceptional experiences for the production community.

Empower the Project Economy

Wrapbook is committed to increasing the prosperity of the project economy through better financial services.

The mission behind Wrapbook

We take the oftentimes challenging aspects of production—worker onboarding, union and tax compliance, payments, and insurance—and transform them into intuitive-to-use software. Our passion is making the lives of those working in production better.

The vision behind our work

What that means for our talent is a work experience that celebrates and enables creativity and technical problem-solving. We empower our team to look for and build innovative solutions that improve the state of project-based work.

A diverse, vibrant team

We’re building a diverse team of talented professionals—we’d love to have you join us.

Remote, but connected

Wrapbook’s team includes incredible talent from across the United States and Canada.

Inspiring Values

• Be Yourself - Respect and celebrate our diversity.
• Owning Your Work - Be accountable to our impact. Surface issues to learn together.
• Delight Customers - Win users' hearts with seamless, compliant, and secure services.
• Llean Into Action - Exhibit a bias towards action; fast in low stakes and deliberate in high stakes.
• Be Compassionately Direct - Seek to understand each other while communicating transparently.

The support you need to do your best work

• Competitive Salary
• Health & Benefits - Choose from several customizable plans, including vision and dental.
• Minimum Time Off - Everyone is encouraged to take at least 3 weeks off annually.
• 401K & RRSP - We care about your future and offer a tax-advantaged retirement saving plan via payroll deduction.
• Work Remotely - If recent events have taught us anything, it’s that working from home works. Forget commuting!
• IT Setup at Home - Wherever your office is, make sure it works for you. Eyeing that standing desk? We’ll pay for it!
• Monthly Stipend - Wrapbook employees get a monthly stipend towards their phone or internet costs.
• Stock Options - Share in the company's success with stock options.
• Parental Leave - Expecting? Take paid time off to spend those precious moments with your family.

Available Positions

We are hiring for a range of remote positions in Canada and the United States.

Career Development

What I like about Wrapbook is seeing our product empower a creative industry and delight our clients by obliterating a massive amount of tedium from their lives.

Wrapbook is one of the few places I’ve worked at that truly embraces its core values. Every person you meet embodies these values to the fullest, and is so passionate about the work we’re doing.

I've never worked for a company that cares more about their employee’s happiness and success. You are valued, empowered, and respected. Leaders will invest their time in your professional development and with you, create a clear path to the next step in your career.

I look forward to logging into work every morning. I love how invested the company is in my career. It's truly a dream job for creative thinkers who love solving problems.

Contact us

If you have questions or suspect a communication is fraudulent, please contact us at careers@wrapbook.com.

Our Hiring Process

What Employees Have to Say