Customer Success PM/BA
Snowrelic Inc · United States · 1 mo ago
RemoteRemoteInformation TechnologyContract
Focus Areas
- Renewals Management
- Customer Retention
- Product Expansion
- Success Playbooks & Process Improvements
Required Skills
- Customer Success (CS) Business Analysis / Project Management
- Renews & Retention Experience
- Stakeholder Management
- Requirements Gathering
- Process Documentation
- Customer Lifecycle Management
Preferred
- SaaS / Subscription-based product experience
- Gainsight Experience