Jobs · Customer Service · Texas

Customer Success Manager- Power & Renewables - 26138P

Enverus · Austin, TX · 1 wk ago
Customer ServiceFull-time

Description

At Enverus, we empower the global quality of life by providing energy solutions that are affordable and accessible. Our innovative platform maximizes value from generative AI and helps customers make better decisions for cleaner, more sustainable energy.

Why YOU want this position

Join Enverus, a rapidly growing company in the dynamic and fast-growing energy sector. We're committed to empowering communities through clean, affordable energy. This role offers the chance to work with a team of diverse professionals and contribute to shaping the future of energy.

Performance Objectives

  • Execute annual sales goals and meet targets for account growth on a monthly/quarterly/annual basis
  • Team with Technical Advisors to effectively present a value proposition for new upgrades and upsells
  • Work with Customer Education Managers to identify opportunities for increased ROI within your account base
  • Deliver quarterly, semi-annual, and annual forecasts within an acceptable accuracy rate
  • Provide client feedback to marketing and development teams to improve products and services

Competitive Candidate Profile

  • At least 5 years of experience managing energy vertical accounts, with Power & Renewables experience preferred
  • Experience with complex contract renewals
  • Ability to upsell various clients and resolve customer issues
  • Strong team player and autonomy when required
  • Proven experience managing a customer life cycle/sales process
  • Expertise in enterprise sales processes (CLC markers, discovery, value proposition, buying process, decision-makers, risk mitigation, retention, and closing)
  • Demonstrated experience forecasting new business on a monthly, quarterly, and semi-annual basis

Enverus Offers

  • Comprehensive benefits including medical, dental, vision, income protection, employee assistance program, healthcare spending account, commuter, lifestyle & wellbeing program, pet insurance

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