Jobs · Customer Service · Massachusetts

Customer Success Manager (French Speaking)

Hi Marley · Boston, MA · 1 wk ago
HybridCustomer ServiceFull-time

We care about the insurance industry, its people and the problems they face. Learn more about our purpose-built platform and how we’re uniquely positioned to help you.

Early adopters of Hi Marley’s Total Loss Assist™ share their experiences with this first-of-its-kind offering – including a 30% reduction in inbound calls and a 22% decrease in cycle times.

Workflow Assist™ and XactAnalysis®

  • Connects Workflow Assist™ with XactAnalysis® to streamline communication, improve efficiency, and deliver more transparent and empathetic claims experiences.

Hi Marley aligns with insurance-focused partners who share our passion for increasing efficiency, reducing costs and improving the experience for customers and carrier employees.

See how our carrier-loved integration is streamlining communication by cutting calls 30-50%, increasing efficiency and reducing cycle times.

About the Role

The ideal candidate will be passionate about helping insurance companies improve their claims processes and customer experiences.

Qualifications

  • Bachelor's degree in a relevant field
  • Experience in the insurance industry
  • Strong problem-solving skills
  • Excellent communication and interpersonal skills

Benefits

  • Competitive salary
  • Flexible work schedule
  • Professional development opportunities

Similar jobs