Customer Success Manager (Spanish Speaking)
The Role
As a Customer Success Manager (Spanish Speaking) at Orchard Robotics, you'll leverage your skills in customer success, communication, and problem-solving to help our customers succeed using cutting-edge ag-tech. You'll ensure high-quality training, deployment, and implementation of our technology across the farms we work with. This is a critical role in helping our customers achieve 100% with our tech, making their farms more profitable & sustainable than ever before.
This is a dynamic role, best suited for highly driven, organized individuals who are great communicators and thrive in rapidly evolving environments. We're looking for someone who loves working with customers, and is quick to identify problems and find great solutions. You'll need to be organized and proactive to make sure our customers have a stellar experience as we scale our technology across hundreds of farms.
About The Role
As an early employee, you'll receive equity compensation. Hybrid role where you'll spend time working from home, and involves frequent travel to our customer farms (mainly based throughout Mexico, Latin American, California and Washington).
- Comprehensive Health, Vision, and Dental insurance, and we cover 100% of the premium
- We move fast, and sometimes this means staying late or working weekends
- Our team is close-knit & highly driven, and while you will report to our Director of Customer Success, you’ll work directly with our CEO and entire team
- We’re deeply motivated by the impact we’re making – every new system deployed means much less food that goes to waste, and many more people who are fed.
- You'll take on a pioneering role in the customer success function of a fast-growing startup having a real impact on American agriculture.