Customer Success Manager, Energy Analytics (US) | REQ 0043

About the role

As a Customer Success Manager, you will act as a strategic partner to cQuant customers, helping them translate their energy-market use cases into greater value from our analytics platform. You will develop a deep understanding of each customer’s objectives, promote effective product adoption, support retention, and identify opportunities for expansion, upsell, and cross-sell. This is not a traditional customer support or ticket-management role. Success requires a combination of energy-market knowledge, analytical understanding, commercial awareness, and the ability to communicate complex concepts clearly to senior and technical customer stakeholders. You will work closely with Analytics, Product, Sales and Marketing, and Customer Success colleagues across Zema Global.

Founded in 1995, Zema Global Data Corporation empowers organizations to simplify complexity, reduce risk, and make faster, more confident decisions that drive measurable results. Over the past two years, Zema Global has accelerated its growth through strategic investment and acquisition to strengthen our global leadership