Customer Success Manager
Streamline Healthcare Solutions · Illinois, United States · 5 days ago
Customer Service$70k–$95k/yrFull-time
Job Summary
For The Customer Success Manager
Job Responsibilities
- Manage multiple customer accounts
- Understand customer needs and priorities
- Manage projects to ensure deliverables are met
- Regular meetings to stay up to date with customer needs
- Provide product and industry consultation
- Facilitate timely access to resources needed
- Facilitate sales of added functionality and modules to increase the customer’s efficiency
- Frequent communication and meetings with other team members including product managers, developers, testers and other internal staff
Job Requirements
- Bachelor's degree or higher in a related field
- Prior experience as a Customer Success Manager is desirable
- Experience in Project Management and Change Management
- Leadership and Team Building Skills
- Background experience in Behavioral Healthcare or in Electronic Medical Records is preferred
- Excellent interpersonal skills and effective written and oral communication skills
- Innovative Critical thinking, problem solving abilities
- Willingness to travel up to 20%
- Willingness to work alternate schedules, as required
Benefits
The salary range for this position is $70,000 - $95,000 per year DOE.
Pay
DOE
Schedule
N/A
Qualifications
None specified
Skills
Not specified
Benefits
Not specified
Company Information
Streamline Healthcare Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.